Laptop no longer boots after upgrade

[ill]

on kubuntu 13.04, after running sudo apt-get dist-upgrade, the machine will no longer boot, and stays at the kubuntu logo screen forever.

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1181846/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[papukaija (papukaija)]

This is likely to be a bug in the kernel, as the kernel packages can't be updated with the usual apt-get upgrade.

[papukaija (papukaija)]

Could you clarify if you were doing a system upgrade from an earlier Ubuntu release or did yo ran the apt-get command in 13.04? Thanks in advance.

[Joseph Salisbury (jsalisbury)]

Can you follow the "Boot options" instructions on the following wiki to enable additional output on boot:

https://wiki.ubuntu.com/DebuggingKernelBoot

As mentioned on the wiki, it would be great if you can attach a log file which may have captured any messages you see. If you are unable to capture a log file, a digital photo will work just as well. As a last resort you can even copy messages down by hand.

[ill (illumilore)]

It booted last time I started it, but it is not consistent. I keep getting out of space errors, and when I run df, it says that the root partition is taking up all 20GB, even though it is practically new install which should not be taking up that much space.

[ill (illumilore)]

It was the apt-get update command that I ran.

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1181846

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[papukaija (papukaija)]

Thank you for your reply. It is likely that the boot issue is related to the lack of free disk space. Could you try to install and run filelight or k4dirstat to check what files and folders are taking the disk space? Both packages are available in Kubuntu's repositories. I do not have experience on either programs but the k4dirstat seems to be more advanced. Thanks in advance.

[ill (illumilore)]

I have baobab installed, but that tells me that the root install is only 5GB full, with a bunch of it in /usr and /var where youd expect it.

[papukaija (papukaija)]

Have you created a separate /home partition as sometimes the disk space usage tools give misleading information about the space usage of those partitions? The best way to check the disk usage of a separate partition is to navigate to the /home folder with your system's file manager and then opening the properties for that folder. Can you also tell what is the total size is your hard drive? Thanks in advance.

[ill (illumilore)]

Yes, they are separate. The HD is 120GB

$ df -h
Filesystem Size Used Avail Use% Mounted on
/dev/sda2 20G 19G 346M 99% /
none 4.0K 0 4.0K 0% /sys/fs/cgroup
udev 1.8G 12K 1.8G 1% /dev
tmpfs 356M 912K 355M 1% /run
none 5.0M 0 5.0M 0% /run/lock
none 1.8G 84K 1.8G 1% /run/shm
none 100M 20K 100M 1% /run/user
/dev/sda1 80G 12G 65G 15% /home

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1181846

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[ill (illumilore)]

When running the apport, it never completes:

Initializing plugin: "activitymanager_plugin_sqlite"
Module "org.kde.ActivityManager.Resources.Scoring" is registered
QInotifyFileSystemWatcherEngine::addPaths: inotify_add_watch failed: No such file or directory
QFileSystemWatcher: failed to add paths: /home/ill/.kde/share/config/activitymanager-pluginsrc
Traceback (most recent call last):
  File "/usr/share/apport/apport-kde", line 522, in <module>
    sys.exit(UserInterface.run_argv())
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 658, in run_argv
    return self.run_update_report()
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 542, in run_update_report
    apport.packaging.get_version(p)
  File "/usr/lib/python2.7/dist-packages/apport/packaging_impl.py", line 120, in get_version
    pkg = self._apt_pkg(package)
  File "/usr/lib/python2.7/dist-packages/apport/packaging_impl.py", line 113, in _apt_pkg
    return self._cache()[package]
  File "/usr/lib/python2.7/dist-packages/apport/packaging_impl.py", line 81, in _cache
    self._apt_cache = apt.Cache(progress, rootdir='/')
  File "/usr/lib/python2.7/dist-packages/apt/cache.py", line 101, in __init__
    self._check_and_create_required_dirs(rootdir)
  File "/usr/lib/python2.7/dist-packages/apt/cache.py", line 128, in _check_and_create_required_dirs
    os.makedirs(rootdir + d)
  File "/usr/lib/python2.7/os.py", line 150, in makedirs
    makedirs(head, mode)
  File "/usr/lib/python2.7/os.py", line 157, in makedirs
    mkdir(name, mode)
OSError: [Errno 13] Permission denied: '//var/cache/apt/archives'

[papukaija (papukaija)]

Thank you for your reply. I wouldn't worry too much about the apport now as this bug seems to be related to the lack of free space in your system, just leave this bug to incomplete to avoid the automated message. Could you try freeing some disk space by running the commands below from terminal?

sudo apt-get autoremove
sudo apt-get clean

The first command uninstalls unneeded packages and the second one empties the cache for downloaded packages. You'll find some further guidance from http://askubuntu.com/q/5980/8973. Thanks.

[ill (illumilore)]

I have already ran those commands to try to free up space, but they don't free up much. baobab still says that I have 15GB free space on root, while df still says it is almost completely full. I haven't installed more than a couple of programs using apt-get and did an upgrade from 12.10, so I don't see why that would take up 20GB of space.

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1181846

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[papukaija (papukaija)]

Thank you for your reply. There's clearly an inconsistency between baobab and the system's tools. Unfortunately, I'm unable to help you much further as there seems to be something wrong in your Kernel. i'm marking this confirmed as the apport command wasn't working. Thanks.

[Joseph Salisbury (jsalisbury)]

Do you have the option to resize the sda2 partition using gparted[0] or some other tool?

[0] https://help.ubuntu.com/community/HowtoPartition/ResizingPartition

[ill (illumilore)]

I resized the partition adding 5GB, but when I rebooted from the usb stick into the hard drive OS, I still have the same amount free, and the space used has gone up by 5GB without doing anything.

I managed to run another hard drive space scanner "sudo xdiskusage", and it said that there was a 13GB folder present, with the name "permission denied" on my root partition. Nothing like this shows up on root with any ls -a command or other scanner like baobab.

[penalvch (penalvch)]

ill, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please just make a comment to this.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]