Remote login will not recognise email and password even when correct.

Bug #1181772 reported by Stephen Weston
This bug report is a duplicate of:  Bug #1187450: Depends on python3-pycurl. Edit Remove
80
This bug affects 17 people
Affects Status Importance Assigned to Milestone
lightdm (Ubuntu)
Confirmed
Undecided
Unassigned
lightdm-remote-session-freerdp (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

After a fresh install of ubuntu 13.04 the remote remote login feature will not recognise the email address and password, even when they are definately correct (checked that the same email address and passowrd details work in Ubuntu 12.10 and it does).

Almost immediately after entering the correct email and password details it gives the message "Incorrect e-mail address or password".

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: lightdm 1.6.0-0ubuntu2.1
ProcVersionSignature: Ubuntu 3.8.0-21.32-generic 3.8.8
Uname: Linux 3.8.0-21-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
Date: Sun May 19 15:34:09 2013
InstallationDate: Installed on 2013-05-11 (8 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
LightdmConfig:
 [SeatDefaults]
 user-session=ubuntu
 greeter-session=unity-greeter
MarkForUpload: True
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: lightdm
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Stephen Weston (stephencweston) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in lightdm (Ubuntu):
status: New → Confirmed
Revision history for this message
Jordan B. (jordan-blackadar) wrote :

Same here.

Revision history for this message
Son_of_Thunder (thunder2132) wrote :

I am also affected by this. Ubuntu 13.04 64-bit.

Revision history for this message
Bob Oso (elspic+one) wrote :

Same, Ubuntu 13.04 64-bit.

Revision history for this message
grenadecx (grenadecx) wrote :

Affects me as well. Pitty this haven't gotten more attention since this was a big feature in previous release. Useless....

Revision history for this message
shawn.abdushakur (shawn-abdushakur-deactivatedaccount) wrote :

Same here.

Revision history for this message
Giovanni Fontanel (giovanni-fontanel) wrote :

Same here on Ubuntu 13.04 64bit fresh install.
The problem remain after 'apt-get upgrade'.

no longer affects: lightdm
Revision history for this message
Bruno Nova (brunonova) wrote :

I tried this feature today, out of curiosity, and found it didn't work.

Fortunately, I found this question on askubuntu (asked and answered today): http://askubuntu.com/questions/352658/remote-login-from-the-greeter-not-working

In short, there is one required package that is not installed by default (python3-pycurl).
So, just "sudo apt-get install python3-pycurl" and it should work.
I tried to login "remotely" to my PC and the login error went away.

Maybe the package of this feature (which is, I suppose, lightdm-remote-session-freerdp) should depend on python3-pycurl?

Revision history for this message
Bruno Nova (brunonova) wrote :

This doesn't seem to be fixed in Saucy.
So, someone, add that dependency (python3-pycurl) to this feature.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in lightdm-remote-session-freerdp (Ubuntu):
status: New → Confirmed
Revision history for this message
Bruno Nova (brunonova) wrote :

It seems that the bug that causes this issue is Bug #1187450.
The missing dependency was already added for Trusty.

Revision history for this message
Markcortbass (markcortbass) wrote :

I confirm, this bug is solved in Ubuntu 14.04 LTS

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