Libreoffice writer crashes when editing a document occasionally
Bug #1176853 reported by
latrom
This bug affects 1 person
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
libreoffice (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
So it does on all my computers, 32 and 64 bit intel.
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: libreoffice-writer 1:4.0.2-0ubuntu1
ProcVersionSign
Uname: Linux 3.8.0-19-generic x86_64
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
Date: Mon May 6 14:14:48 2013
InstallationDate: Installed on 2013-02-24 (70 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121012)
MarkForUpload: True
SourcePackage: libreoffice
UpgradeStatus: No upgrade log present (probably fresh install)
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latrom, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo apt-get -y install libreoffice-dbg uno-libs3-dbg ure-dbg && sudo service apport start force_start=1
If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.
Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit. _my_crash_ report. crash' where _my_crash_ report. crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/ _my_crash_ report. crash'. If you run the command against the crash report and it does nothing, you may be affected by https:/ /bugs.launchpad .net/ubuntu/ +source/ apport/ +bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line: crashdb. conf
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/
gksudo gedit /etc/apport/
and comment out the line:
'problem_types': ['Bug', 'Package'],
Save, close, and try to file the crash report again via: _my_crash_ report. crash
ubuntu-bug /var/crash/
Please follow https:/ /wiki.ubuntu. com/LibreOffice BugWrangling when you file this crash report so the necessary information is provided.
I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently.
Thank you for your understanding.
Helpful bug reporting tips: /help.ubuntu. com/community/ ReportingBugs
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