printing to secure windows print server requires repeated password entry

[Ray Arachelian]

Our users authenticate via Active Directory to login to Ubuntu 12.04 VMs/desktops. We even use libpam-mount to automatically mount their windows home directories.

However, when we set up printers via CUPS that connect to secured printers over samba on a windows server, whenever a user prints any job, they have to authenticate, even if they already have done so before. This happens on *every* document they print. Checking the Remember credentials checkbox has no effect.

Ideally, we would like CUPS to work the same way as libpam-mount - that is to automatically pass AD credentials from winbind/krb to the print server rather than ask.

Description: Ubuntu 12.04.2 LTS
Release: 12.04

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: cups 1.5.3-0ubuntu6
ProcVersionSignature: Ubuntu 3.2.0-40.64-generic 3.2.40
Uname: Linux 3.2.0-40-generic x86_64
ApportVersion: 2.0.1-0ubuntu17.2
Architecture: amd64
Date: Wed May 1 11:51:59 2013
Lpstat:
 device for DataRoom-Color: smb://novusnycdc01/DataRoom-Color
 device for DataRoom-Color2: smb://novusnycdc01/DataRoom-Color
Lsusb:
 Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet
MachineType: innotek GmbH VirtualBox
MarkForUpload: True
Papersize: letter
PpdFiles:
 DataRoom-Color2: Generic PostScript Printer Foomatic/Postscript (recommended)
 DataRoom-Color: Generic PostScript Printer Foomatic/Postscript (recommended)
ProcEnviron:
 LANGUAGE=en_US:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-40-generic root=/dev/mapper/hostname-root ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.board.name: VirtualBox
dmi.board.vendor: Oracle Corporation
dmi.board.version: 1.2
dmi.chassis.type: 1
dmi.chassis.vendor: Oracle Corporation
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH
mtime.conffile..etc.cups.cupsd.conf: 2013-04-29T15:48:57.301852
mtime.conffile..etc.pam.d.cups: 2013-04-30T10:10:30.283918

[gf (gf-interlinks-deactivatedaccount)]

Hello Ray,
Thank you for submitting this bug and reporting a problem with cups and printing. You made this bug report some time ago and Ubuntu has been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know, and in the current version, run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu better.
G

[Ray Arachelian (ray-9)]

Hi G,

Sorry, I can't verify this as I no longer work at that company and my
current work doesn't have the same setup.

On 08/12/18 13:13, gf wrote:
> Hello Ray,
> Thank you for submitting this bug and reporting a problem with cups and printing. You made this bug report some time ago and Ubuntu has been updated since then.
>
> Could you confirm that this is no longer a problem and that we can close the ticket?
> If it is still a problem, are you still interested in finding a solution to this bug?
> If you are, could you let us know, and in the current version, run the following (only once):
> apport-collect BUGNUMBER
> and upload the updated logs and and any other logs that are relevant for this particular issue.
>
> Thank you again for helping make Ubuntu better.
> G
>
> ** Changed in: cups (Ubuntu)
> Status: New => Incomplete
>

[gf (gf-interlinks-deactivatedaccount)]

Thanks for the update, Ray. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.