Account creation window is empty

Bug #1174313 reported by Paul Hoell
180
This bug affects 36 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

When i try to add my ICQ account to empathy, the window where i used to enter the account details is empty, except for "Abort" and "Done".
The details to this account should have been saved from a previous, working, state but this is empty too. The same happens when i try to re-add the account.

I'm on 64bit 13.04 + proposed.

I attached a screenshot of the account creation window, sorry for the german locale, but the bug should be apparent.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: account-plugin-icq 3.6.4-0ubuntu4
ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
Uname: Linux 3.8.0-19-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
Date: Mon Apr 29 15:02:34 2013
InstallationDate: Installed on 2012-09-30 (211 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Beta amd64 (20120930)
MarkForUpload: True
SourcePackage: empathy
UpgradeStatus: Upgraded to raring on 2013-03-21 (38 days ago)

Revision history for this message
Paul Hoell (hoellp) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in empathy (Ubuntu):
status: New → Confirmed
Revision history for this message
Heiko Stroech (heiko-stroech) wrote :

Error also happens on adding a facebook-account. Google works but there is opening an empty browser-window, too.

Ubuntu 13.04 32bit
Asus eeePC

greetinx

Heiko

Revision history for this message
Deavy (maxdeavy) wrote :

Hi, same here if I want to add facebook it don't show the Log in window in gnome-online-accounts/gnome-control-center-signon and open the page in a browser, but after logging in there the account hasn't added to the online accounts.

Ubuntu 13.04 64bit (gnome and unity)

Revision history for this message
Boris Malkov (hikari968) wrote :

I can confirm the behavior described. ICQ account adding window is empty having only "cancel" and "done" buttons. Google account window works but is throwing the about:blank page in the default browser.

Revision history for this message
Deavy (maxdeavy) wrote :

Sry 4 double Command but i forgot i can only see the abort Button, no done Button.

Revision history for this message
Anton Statutov (astatutov) wrote :

I can confirm this issue on recently installed Ubuntu 13.04 64bit.

Revision history for this message
Deavy (maxdeavy) wrote :

Installed account-plugin-facebook update that came today now it works like it should! :D

Revision history for this message
Walter Garcia-Fontes (walter-garcia) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running apport-collect <bug #> and any other logs that are relevant for this particular issue.

Changed in empathy (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for empathy (Ubuntu) because there has been no activity for 60 days.]

Changed in empathy (Ubuntu):
status: Incomplete → Expired
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