Empathy shows no contacts in Ubuntu 13.04

Bug #1174208 reported by Denny Crane
38
This bug affects 7 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Ubuntu 13.04

apt-cache policy empathy
empathy:
  Installiert: 3.6.4-0ubuntu4
  Installationskandidat: 3.6.4-0ubuntu4
  Versionstabelle:
 *** 3.6.4-0ubuntu4 0
        500 http://de.archive.ubuntu.com/ubuntu/ raring/main amd64 Packages
        100 /var/lib/dpkg/status

I made a an upgrade von Ubuntu 12.10 to 13.04. The upgrade process showed me no errors.

Now it happens that Empathy crashes sometimes directly after booting.
If it stays alive it doesn't show me any contacts but I can reseave messages and answer to them.

What I tried with no or no permanent effect :
 - apt-get remove empathy --purge && apt-get install empathy -y
 - service lightdm restart
 - rebooting

Revision history for this message
Nicolas Rogues (nrogues) wrote :

Dear Denny

Could you check if the behaviour you report could be a duplicate of bug #1173472 ?

Nicolas

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in empathy (Ubuntu):
status: New → Confirmed
Revision history for this message
Denny Crane (laqnchpad) wrote :

Hey Nicolas,

sorry for the delay. I haven't check it yet. So it could be possible that it's the same bug.
But I'm not sure if the contacts are not shown or just offline.

I will have a lock on it tomorrow or friday and give you a feedback.

Cheers,
Denny

Revision history for this message
Walter Garcia-Fontes (walter-garcia) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running apport-collect <bug #> and any other logs that are relevant for this particular issue.

Changed in empathy (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for empathy (Ubuntu) because there has been no activity for 60 days.]

Changed in empathy (Ubuntu):
status: Incomplete → Expired
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