[Dell Inspiron 1464] ubuntu hangs on shutdown

[Deepak]

Today my laptop hang when I tried to shutdown. After 2-3 minutes I had to shutdown it forcefully.
(This problem occured second time.)

There was some error message on screen in red color:
unmounting local filesystem
/etc/init.d, use the service(8)
... will now halt job: S35networking
since the script you are attempting to invoke has been converted to a start job, you may also use the stop(8) utility, e.g. stop S35networking
Deactivating swap...

Yesterday it hanged when I pressed power button(to sleep) but it didn't go into sleep mode.

Yesterday after shutdown hang, it also took long time to boot.

uname -a
Linux deeos 3.8.0-19-generic #29-Ubuntu SMP Wed Apr 17 18:16:28 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

Graphics Adapter - ATI Mobility Radeon HD 5400 Series
---
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: deepak 2462 F.... pulseaudio
DistroRelease: Ubuntu 13.04
HibernationDevice: RESUME=UUID=df385c27-459c-4234-ae18-838535d5edf2
InstallationDate: Installed on 2012-04-15 (377 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120327.1)
MachineType: Dell Inc. Inspiron 1464
MarkForUpload: True
NonfreeKernelModules: wl fglrx
Package: linux 3.8.0.19.35
PackageArchitecture: amd64
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=UUID=3636c498-a6df-4f78-8265-c997d8ed4364 ro quiet splash acpi_backlight=vendor acpi_osi=Linux vt.handoff=7
ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-19-generic N/A
 linux-backports-modules-3.8.0-19-generic N/A
 linux-firmware 1.106
Tags: raring
Uname: Linux 3.8.0-19-generic x86_64
UpgradeStatus: Upgraded to raring on 2013-01-24 (94 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 03/29/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A13
dmi.board.name: 0DXD7H
dmi.board.vendor: Dell Inc.
dmi.board.version: A13
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A13
dmi.modalias: dmi:bvnDellInc.:bvrA13:bd03/29/2011:svnDellInc.:pnInspiron1464:pvrA13:rvnDellInc.:rn0DXD7H:rvrA13:cvnDellInc.:ct8:cvrA13:
dmi.product.name: Inspiron 1464
dmi.product.version: A13
dmi.sys.vendor: Dell Inc.

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1173867/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[Deepak (deepakiitr2015)]

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[Deepak (deepakiitr2015)]

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[Deepak (deepakiitr2015)]

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[Deepak (deepakiitr2015)]

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[Deepak (deepakiitr2015)]

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[Deepak (deepakiitr2015)]

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[Deepak (deepakiitr2015)]

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[Deepak (deepakiitr2015)]

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[Deepak (deepakiitr2015)]

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[Deepak (deepakiitr2015)]

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[Deepak (deepakiitr2015)]

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[Deepak (deepakiitr2015)]

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[Deepak (deepakiitr2015)]

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[Deepak (deepakiitr2015)]

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[Deepak (deepakiitr2015)]

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[Deepak (deepakiitr2015)]

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[Deepak (deepakiitr2015)]

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[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.9 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.9-raring/

[Deepak (deepakiitr2015)]

I tried the latest kernel v3.9....
Results:
Put the laptop to sleep, sleep was successful but couldn't wake up. I tried this two times and both time it hanged.
There was no problem during shutdown(tried only once).

So, Ubuntu hangs randomly during shutdown, sleep or resuming.

[Deepak (deepakiitr2015)]

Again it hanged today during shutdown.
using kernel v3.8.0.19

[Freeman (brechtgijbels-gmail)]

I'm having the same problem as on http://askubuntu.com/questions/285574/ubuntu-13-04-shutdown-hangs-in-asus-a3500e. Maybe they are related? Mine is an Asrock Vision with an Nvidia card, although I think that doesn't matter. Tried with changing Grub with 'ACPI=OFF' but no luck. Sometimes it works and sometimes the hardware button needs to be pressed to really poweroff the system as it seems to be hanging.

[Freeman (brechtgijbels-gmail)]

This guy seems to have a fix: http://askubuntu.com/questions/287792/not-been-able-to-shut-down-13-04 Will try it out tonight.

[Freeman (brechtgijbels-gmail)]

I'm afraid the fix on did not solve the problem.. (http://askubuntu.com/questions/285574/ubuntu-13-04-shutdown-hangs-in-asus-a3500e)

[Andrew Davis (spinup)]

This problem affects me as well, but only when attempting to update to linux-image-3.8.0-21. My system shuts down and sleeps fine on linux-image-3.8.0-19.

[penalvch (penalvch)]

Deepak, could you please test the newest mainline kernel via http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.11-rc2-saucy/ ?

[Deepak (deepakiitr2015)]

Now I have 3.8.0-26 and I don't have any problem with shutdown.

[Deepak (deepakiitr2015)]

I tried with 3.8.0.26 kernel around 10 times, it works properly. But I remember around 15 days ago (it might be a different kernel), it failed to resume from sleep.
I also tried with latest kernel (3.11.0), it failed to resume in first attempt. I tried again second time same thing happened. It shows a colorful 1inch X 1inch grid on the screen. Its location was different second time.

[penalvch (penalvch)]

Deepak, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1173867/comments/30 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Regarding a sleep bug in a Ubuntu repository kernel (not mainline), if reproducible please file a new report via:
ubuntu-bug linux

Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

[Deepak (deepakiitr2015)]

I have filed a new bug report regarding failure to resume.
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1205270

[PJSingh5000 (pjsingh5000)]

Even though this bug is closed, I would like to confirm that the upstream kernel fix also works for the following hardware on Ubuntu 13.04 x64...

ASRock Z87E-ITX Motherboard, Nvidia GTX 670 Graphics

I applied the following upstream RC 3 kernel files from http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.11-rc3-saucy/

linux-headers-3.11.0-031100rc3_3.11.0-031100rc3.201307290035_all.deb
linux-headers-3.11.0-031100rc3-generic_3.11.0-031100rc3.201307290035_amd64.deb
linux-image-3.11.0-031100rc3-generic_3.11.0-031100rc3.201307290035_amd64.deb