Recent Update broke Cisco-VPN connection

Bug #1169283 reported by pheidrias
36
This bug affects 7 people
Affects Status Importance Assigned to Milestone
network-manager (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

After a recent upgrade (2013-04-10), which included network-manager-vpnc_0.9.6.0-0ubuntu2, my system fails to connect to Cisco VPN I'm not able to connect to my Cisco VPN Network. I get the the Error "Aktivierung der Netzwerkverbindung ist gescheitert" and tail -f /var/log/syslog yields:

Apr 15 20:02:45 guntram-ThinkPad-T400 NetworkManager[1027]: <info> Starting VPN service 'vpnc'...
Apr 15 20:02:45 guntram-ThinkPad-T400 NetworkManager[1027]: <info> VPN service 'vpnc' started (org.freedesktop.NetworkManager.vpnc), PID 5200
Apr 15 20:02:45 guntram-ThinkPad-T400 NetworkManager[1027]: <info> VPN service 'vpnc' appeared; activating connections
Apr 15 20:02:45 guntram-ThinkPad-T400 NetworkManager[1027]: <info> VPN plugin state changed: starting (3)
Apr 15 20:02:45 guntram-ThinkPad-T400 NetworkManager[1027]: <info> VPN connection 'VPN Einwahl Uni Halle' (Connect) reply received.
Apr 15 20:02:45 guntram-ThinkPad-T400 NetworkManager[1027]: SCPlugin-Ifupdown: devices added (path: /sys/devices/virtual/net/tun0, iface: tun0)
Apr 15 20:02:45 guntram-ThinkPad-T400 NetworkManager[1027]: SCPlugin-Ifupdown: device added (path: /sys/devices/virtual/net/tun0, iface: tun0): no ifupdown configuration found.
Apr 15 20:02:45 guntram-ThinkPad-T400 NetworkManager[1027]: <warn> /sys/devices/virtual/net/tun0: couldn't determine device driver; ignoring...
Apr 15 20:03:00 guntram-ThinkPad-T400 avahi-daemon[639]: Withdrawing workstation service for tun0.
Apr 15 20:03:00 guntram-ThinkPad-T400 NetworkManager[1027]: SCPlugin-Ifupdown: devices removed (path: /sys/devices/virtual/net/tun0, iface: tun0)
Apr 15 20:03:00 guntram-ThinkPad-T400 NetworkManager[1027]: <warn> VPN plugin failed: 1
Apr 15 20:03:00 guntram-ThinkPad-T400 NetworkManager[1027]: <info> VPN plugin state changed: stopped (6)
Apr 15 20:03:00 guntram-ThinkPad-T400 NetworkManager[1027]: <info> VPN plugin state change reason: 0
Apr 15 20:03:00 guntram-ThinkPad-T400 NetworkManager[1027]: <info> Policy set 'SchmidtEtSchmidt (automatisch)' (wlan0) as default for IPv4 routing and DNS.
Apr 15 20:03:00 guntram-ThinkPad-T400 NetworkManager[1027]: <warn> error disconnecting VPN: Could not process the request because no VPN connection was active.
Apr 15 20:03:05 guntram-ThinkPad-T400 NetworkManager[1027]: <info> VPN service 'vpnc' disappeared

I'm on Raring Ringtail 13.04, 64Bit, Gnome-Shell 3.8 with all updates.

I'm not sure, which packages are responsible for the error. It worked fine before. I can not connect manually via vpnc, which however hasn't worked before, neither.

Tags: bot-comment
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Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1169283/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
affects: ubuntu → network-manager (Ubuntu)
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pheidrias (5-launchpad-net-pheidrias-info) wrote :

Works today. So I have no further possibilty to trace this behaviour...

Changed in network-manager (Ubuntu):
status: New → Invalid
Revision history for this message
AP (apxeng) wrote :

I am seeing this issue today:

May 28 10:36:42 virt NetworkManager[1131]: <info> Starting VPN service 'vpnc'...
 May 28 10:36:42 virt NetworkManager[1131]: <info> VPN service 'vpnc' started (org.freedesktop.NetworkManager.vpnc), PID 4453
 May 28 10:36:42 virt NetworkManager[1131]: <info> VPN service 'vpnc' appeared; activating connections
 May 28 10:36:45 virt NetworkManager[1131]: <info> VPN plugin state changed: starting (3)
 May 28 10:36:45 virt NetworkManager[1131]: <info> VPN connection 'Connect to CRDC via San Jose' (Connect) reply received.
 May 28 10:36:45 virt NetworkManager[1131]: SCPlugin-Ifupdown: devices added (path: /sys/devices/virtual/net/tun0, iface: tun0)
 May 28 10:36:45 virt NetworkManager[1131]: SCPlugin-Ifupdown: device added (path: /sys/devices/virtual/net/tun0, iface: tun0): no ifupdown configuration found.
May 28 10:36:45 virt NetworkManager[1131]: <warn> /sys/devices/virtual/net/ tun0: couldn't determine device driver; ignoring...
 May 28 10:36:46 virt avahi-daemon[1174]: Withdrawing workstation service for tun0.
 May 28 10:36:46 virt NetworkManager[1131]: SCPlugin-Ifupdown: devices removed (path: /sys/devices/virtual/net/tun0, iface: tun0)
 May 28 10:36:46 virt NetworkManager[1131]: <warn> VPN plugin failed: 1
 May 28 10:36:46 virt NetworkManager[1131]: <info> VPN plugin state changed: stopped (6)
 May 28 10:36:46 virt NetworkManager[1131]: <info> VPN plugin state change reason: 0
 May 28 10:36:46 virt NetworkManager[1131]: <info> Policy set 'Wired connection 1' (eth0) as default for IPv4 routing and DNS.
 May 28 10:36:46 virt NetworkManager[1131]: <info> Policy set 'Wired connection 1' (eth0) as default for IPv6 routing and DNS.
 May 28 10:36:46 virt NetworkManager[1131]: <warn> error disconnecting VPN: Could not process the request because no VPN connection was active.
May 28 10:36:50 virt NetworkManager[1131]: <info> VPN service 'vpnc' disappeared

I am on Ubuntu 13.04 64-bit with all the updates as of May 28th.

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Diethard Steiner (diethard-steiner) wrote :

Same problem here.

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Gujs (gregor-fuis) wrote :

I have the same problem also. All latest updates installed.

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John Pang (john-pijin) wrote :

I'm getting this problem on Ubuntu 13.04 64-bit with all the updates as of 2nd Sept.

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Nathan Gaida (nfgaida) wrote :

Getting the same problem, Ubuntu 13.04 32bit, all updates as of 16th Sept. I have verified my VPN credentials are valid on another machine (OSX), and I was able to connect from the Ubuntu machine a few days ago.

Revision history for this message
Nathan Gaida (nfgaida) wrote :

To follow on my issue: I was near my password expiration date (I had 2 days left). When I connected with OSX it asked me if i wanted to change my password (the VPN client did). So when I was at work, I changed my password. Now, I have no problem logging in with my Ubuntu machine. I suspect that the linux VPN client isn't able to handle the "do you want to change your password" message from the server and disconnects.

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Roland Roberts (1oland) wrote :

This started with some update on 13.04 64-bit in the past week. My password was no where near expiration, so that's not the issue.

Revision history for this message
Roland Roberts (1oland) wrote :

In my case, I finally tracked it down to having somehow clicked on "use hybrid authentication". That and the group password disappeared.

Revision history for this message
Jarl (jarl-dk) wrote :

Just upgraded to 14.04 and ran into this issue.

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