[Dell Vostro 1710] Touchpad not recognized

[Blaine Rogers]

3/4 times when I log in, Ubuntu cannot see the touchpad. Windows on the same machine sees the touchpad constantly.

Laptop model: Vostro 1710
Touchpad manufacturer: ALPS

Bug occurs under Ubuntu 13.04 and 12.10.

---
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: blaine 1982 F.... pulseaudio
DistroRelease: Ubuntu 13.04
HibernationDevice: RESUME=UUID=141bde06-44b4-4827-af38-c224af3da9fa
InstallationDate: Installed on 2013-04-05 (8 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130402.1)
MachineType: Dell Inc. Vostro1710
MarkForUpload: True
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-16-generic root=UUID=a260062c-caef-48d7-be78-30d7386fa131 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.8.0-16.26-generic 3.8.5
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-16-generic N/A
 linux-backports-modules-3.8.0-16-generic N/A
 linux-firmware 1.105
Tags: raring
Uname: Linux 3.8.0-16-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 03/18/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A12
dmi.board.name: 0X805C
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnDellInc.:bvrA12:bd03/18/2009:svnDellInc.:pnVostro1710:pvrNull:rvnDellInc.:rn0X805C:rvr:cvnDellInc.:ct8:cvrN/A:
dmi.product.name: Vostro1710
dmi.product.version: Null
dmi.sys.vendor: Dell Inc.

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1168808

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Blaine Rogers (blaine-w-rogers)]

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[Blaine Rogers (blaine-w-rogers)]

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[Blaine Rogers (blaine-w-rogers)]

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[Blaine Rogers (blaine-w-rogers)]

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[Blaine Rogers (blaine-w-rogers)]

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[Blaine Rogers (blaine-w-rogers)]

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[Blaine Rogers (blaine-w-rogers)]

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[Blaine Rogers (blaine-w-rogers)]

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[Blaine Rogers (blaine-w-rogers)]

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[Blaine Rogers (blaine-w-rogers)]

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[Blaine Rogers (blaine-w-rogers)]

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[Blaine Rogers (blaine-w-rogers)]

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[Blaine Rogers (blaine-w-rogers)]

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[Blaine Rogers (blaine-w-rogers)]

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[Blaine Rogers (blaine-w-rogers)]

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[Blaine Rogers (blaine-w-rogers)]

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[Blaine Rogers (blaine-w-rogers)]

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[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.9 kernel[0]. You will need to install both the linux-image and linux-image-extra .deb packages.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.9-rc7-raring/

[penalvch (penalvch)]

Blaine Rogers, could you please test the latest mainline kernel via http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.11-rc3-saucy/ and advise on if this is reproducible?