[Acer AO722] suspend/resume failure

[Antonio Carlos Santos Galvão]

O notebook desligou por falta de energia e ao religar, o ubuntu verificou possiveis erros e F para corrigi-los. e /tmp não presente . S para pular montagem e M para montagem manual.

ProblemType: KernelOops
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-16-generic 3.8.0-16.26
ProcVersionSignature: Ubuntu 3.8.0-16.26-generic 3.8.5
Uname: Linux 3.8.0-16-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.9.2-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: galvao 1880 F.... pulseaudio
 /dev/snd/controlC0: galvao 1880 F.... pulseaudio
Date: Mon Apr 8 08:00:45 2013
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=9439246a-d98e-4fd2-8396-6d05ea6e49a6
InstallationDate: Installed on 2013-04-05 (2 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130328)
InterpreterPath: /usr/bin/python3.3
Lsusb:
 Bus 002 Device 002: ID 04f2:b1d8 Chicony Electronics Co., Ltd
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Acer AO722
MarkForUpload: True
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-16-generic root=UUID=98f0498c-2e44-4efb-9de5-43822d0cb5dd ro locale=pt_BR quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-16-generic N/A
 linux-backports-modules-3.8.0-16-generic N/A
 linux-firmware 1.104
SourcePackage: linux
Title: [Acer AO722] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 12/06/2011
dmi.bios.vendor: Acer
dmi.bios.version: V1.08
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JE10-BZ
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.08
dmi.modalias: dmi:bvnAcer:bvrV1.08:bd12/06/2011:svnAcer:pnAO722:pvrV1.08:rvnAcer:rnJE10-BZ:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.08:
dmi.product.name: AO722
dmi.product.version: V1.08
dmi.sys.vendor: Acer

[Brad Figg (brad-figg)]

This change was made by a bot.

[Brad Figg (brad-figg)]

There have been a number of kernel updates since the one you reported this
bug against. Please test again with the newer kernel and indicate in the
bug if you are still not able to suspend/resume.

You can update to the latest kernel by simply running the following commands in a terminal window:
    sudo apt-get update
    sudo apt-get dist-upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the
bug no longer exists, change the bug status from Incomplete to Fix Released.

Thank you for your help, we really do appreciate it.

[penalvch (penalvch)]

Antonio Carlos Santos Galvão, as per http://us.acer.com/ac/en/US/content/drivers an update is available for your BIOS (v1.11). If you update to this, does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]