Ubuntu
xserver-xorg-video-intel package

Crash when starting Thunderbird [sandybridge-m-gt1] GPU lockup IPEHR: 0x0b160001 IPEHR: 0x01000000

Bug #1165721 reported by Randy Hill on 2013-04-07

This bug report is a duplicate of: Bug #1041790: [snb] GPU lockup IPEHR: 0x0b160001 IPEHR: 0x0b140001, workaround i915.semaphores=0. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	xserver-xorg-video-intel (Ubuntu)	Incomplete	Low	Unassigned

Bug Description

Laptop would not wake-up from sleep mode. Transmission was the only app running when it went to sleep automatically. Held power button to do hard restart. System Problem was reported soon after reboot was complete. Continued and tried to start Thunderbird and System Crash was reported. Next attempt to start Thunderbird was successfull.

ProblemType: Crash
DistroRelease: Ubuntu 13.04
Package: xserver-xorg-video-intel 2:2.21.5-0ubuntu1
ProcVersionSignature: Ubuntu 3.8.0-16.26-generic 3.8.5
Uname: Linux 3.8.0-16-generic x86_64
NonfreeKernelModules: wl
.tmp.unity.support.test.0:

ApportVersion: 2.9.2-0ubuntu5
Architecture: amd64
Chipset: sandybridge-m-gt1
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Sat Apr 6 22:48:49 2013
DistUpgraded: Fresh install
DistroCodename: raring
DistroVariant: ubuntu
DkmsStatus: bcmwl, 6.20.155.1+bdcom, 3.8.0-16-generic, x86_64: installed
DuplicateSignature: [sandybridge-m-gt1] GPU lockup IPEHR: 0x0b160001 IPEHR: 0x01000000 Ubuntu 13.04
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
ExtraDebuggingInterest: Yes
GpuHangFrequency: Several times a week
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Today
GraphicsCard:
Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0106] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] Device [1025:0504]
InstallationDate: Installed on 2013-04-05 (1 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130402.1)
InterpreterPath: /usr/bin/python3.3
MachineType: Acer Aspire 5750Z
MarkForUpload: True
ProcCmdline: /usr/bin/python3 /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-16-generic root=UUID=40b42829-21b6-4385-ae7e-57c0bce76683 ro quiet splash vt.handoff=7
RelatedPackageVersions:
xserver-xorg 1:7.7+1ubuntu4
libdrm2 2.4.43-0ubuntu1
xserver-xorg-video-intel 2:2.21.5-0ubuntu1
SourcePackage: xserver-xorg-video-intel
Title: [sandybridge-m-gt1] GPU lockup IPEHR: 0x0b160001 IPEHR: 0x01000000
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 02/17/2012
dmi.bios.vendor: Acer
dmi.bios.version: V1.19
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JE50_HR
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.19
dmi.modalias: dmi:bvnAcer:bvrV1.19:bd02/17/2012:svnAcer:pnAspire5750Z:pvrV1.19:rvnAcer:rnJE50_HR:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.19:
dmi.product.name: Aspire 5750Z
dmi.product.version: V1.19
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.9~daily13.04.05-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.43-0ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.0.3-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.0.3-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.5-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.7-0ubuntu1
xserver.bootTime: Sun Apr 7 06:35:12 2013
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.13.3-0ubuntu4
xserver.video_driver: intel

Tags:

Revision history for this message

Randy Hill (randy-hill) wrote on 2013-04-07:

BootDmesg.txt Edit (47.5 KiB, text/plain; charset="utf-8")
BootLog.txt Edit (1.8 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (2.1 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.6 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (1.3 MiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (43.3 KiB, text/plain; charset="utf-8")
LightdmDisplayLog.txt Edit (2.2 KiB, text/plain; charset="utf-8")
LightdmGreeterLog.txt Edit (7.9 KiB, text/plain; charset="utf-8")
LightdmGreeterLogOld.txt Edit (7.9 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (3.7 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (28.4 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (410 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.7 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (18.9 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.3 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (782 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (146.9 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (318.6 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (613 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (33.6 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (33.9 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (3.4 KiB, text/plain; charset="utf-8")
i915_error_state.txt Edit (2.0 MiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (11.6 KiB, text/plain; charset="utf-8")
xserver.devices.txt Edit (507 bytes, text/plain; charset="utf-8")
xserver.outputs.txt Edit (832 bytes, text/plain; charset="utf-8")

Revision history for this message

penalvch (penalvch) wrote on 2014-01-07:

Randy Hill, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p xserver-xorg-video-intel REPLACE-WITH-BUG-NUMBER

Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs