Update manager will not start

Bug #1159741 reported by Matthew Constable
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
New
Undecided
Unassigned

Bug Description

When I try to launch the software updater from unity or by doing $ gksudo update-manager the application does not launch, and from time to time I get a crash report that I'm prompted to send off. I've tried reinstalling the program, checked dependencies and such things.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: update-manager 1:0.174.4
ProcVersionSignature: Ubuntu 3.5.0-26.42-generic 3.5.7.6
Uname: Linux 3.5.0-26-generic x86_64
ApportVersion: 2.6.1-0ubuntu10
Aptdaemon:

Architecture: amd64
Date: Mon Mar 25 11:26:52 2013
GsettingsChanges: b'com.ubuntu.update-manager' b'launch-time' b'1363992036'
InstallationDate: Installed on 2013-03-09 (15 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_GB:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: update-manager
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Matthew Constable (bonsty) wrote :
Revision history for this message
Sami Jaktholm (sjakthol) wrote :

Could you please run 'update-manager' in terminal and attach any errors that pop up to this report? Thanks in advance!

Changed in update-manager (Ubuntu):
status: New → Incomplete
Revision history for this message
Matthew Constable (bonsty) wrote :

I get the following when I do **$ sudo update-manager**

Traceback (most recent call last):
  File "/usr/bin/update-manager", line 114, in <module>
    app = UpdateManager(data_dir, options)
  File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 75, in __init__
    self.unity = UnitySupport()
  File "/usr/lib/python3/dist-packages/UpdateManager/UnitySupport.py", line 58, in __init__
    um_launcher_entry = Unity.LauncherEntry.get_for_desktop_id(
  File "/usr/lib/python3/dist-packages/gi/module.py", line 269, in __getattr__
    return getattr(self._introspection_module, name)
  File "/usr/lib/python3/dist-packages/gi/module.py", line 164, in __getattr__
    interfaces = tuple(interface for interface in get_interfaces_for_object(info)
  File "/usr/lib/python3/dist-packages/gi/module.py", line 89, in get_interfaces_for_object
    module = __import__('gi.repository.%s' % namespace, fromlist=[name])
  File "/usr/lib/python3/dist-packages/gi/importer.py", line 76, in load_module
    dynamic_module._load()
  File "/usr/lib/python3/dist-packages/gi/module.py", line 244, in _load
    overrides_modules = __import__('gi.overrides', fromlist=[self._namespace])
EOFError: EOF read where not expected

Revision history for this message
Sami Jaktholm (sjakthol) wrote :

Thank you. Now we just need a developer to look at the issue.

Changed in update-manager (Ubuntu):
status: Incomplete → New
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