[Acer Aspire 5750Z] suspend/resume failure

[sriraj]

the laptop failed to start after I had closed the lid. when i opened the lid, the screen was blank and nothing happened. i had to force shutdown and restart it..

ProblemType: KernelOops
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-13-generic 3.8.0-13.23
ProcVersionSignature: Ubuntu 3.8.0-13.23-generic 3.8.3
Uname: Linux 3.8.0-13-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.9.2-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: sriraj 1416 F.... pulseaudio
Date: Fri Mar 22 06:00:50 2013
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=14629742-d89f-4f59-b413-7c23bcc95552
InstallationDate: Installed on 2013-03-20 (2 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130319)
InterpreterPath: /usr/bin/python3.3
Lsusb:
 Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
 Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 001 Device 003: ID 058f:b002 Alcor Micro Corp.
MachineType: Acer Aspire 5750Z
MarkForUpload: True
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-13-generic root=UUID=2bcfab88-a146-4f86-8b3b-73f7c0b490ec ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-13-generic N/A
 linux-backports-modules-3.8.0-13-generic N/A
 linux-firmware 1.104
SourcePackage: linux
Title: [Acer Aspire 5750Z] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 08/09/2012
dmi.bios.vendor: Acer
dmi.bios.version: V1.21
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JE50_HR
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.21
dmi.modalias: dmi:bvnAcer:bvrV1.21:bd08/09/2012:svnAcer:pnAspire5750Z:pvrV1.21:rvnAcer:rnJE50_HR:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.21:
dmi.product.name: Aspire 5750Z
dmi.product.version: V1.21
dmi.sys.vendor: Acer

[Brad Figg (brad-figg)]

This change was made by a bot.

[Brad Figg (brad-figg)]

There have been a number of kernel updates since the one you reported this
bug against. Please test again with the newer kernel and indicate in the
bug if you are still not able to suspend/resume.

You can update to the latest kernel by simply running the following commands in a terminal window:
    sudo apt-get update
    sudo apt-get dist-upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the
bug no longer exists, change the bug status from Incomplete to Fix Released.

Thank you for your help, we really do appreciate it.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]