no scanner found on hp 5520 phtosmart

Bug #1158479 reported by Denise Cole
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HPLIP
New
Undecided
Unassigned

Bug Description

when scanning to computer from hp 5520 photosmart, the system says no scanner found

Revision history for this message
Amarnath Chitumalla (amarnath-chitumalla) wrote :

Hi Denise,

Please provide more information about this issue?

1) hp-check commands output
$ hp-check

2) run hp-scan in debug mode
$ hp-scan -g

--> and attach logs here.

Thanks & Regards,
Amarnath

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