A crash occured after choosing an online account and then press on All settings

[Marcela Oniga]

Go to All settings - Online Accounts and choose Flickr for example. Wait for login screen to be displayed and after that (without inserting the credentials) press on All settings.

Expected results: All settings screen should be displayed no errors.

Actual results: A crash occured after choosing an online account and then press on All settings from menu.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: gnome-control-center 1:3.6.3-0ubuntu15
ProcVersionSignature: Ubuntu 3.8.0-13.22-generic 3.8.3
Uname: Linux 3.8.0-13-generic i686
ApportVersion: 2.9.1-0ubuntu1
Architecture: i386
CasperVersion: 1.330
Date: Tue Mar 19 13:19:09 2013
ExecutablePath: /usr/bin/gnome-control-center
LiveMediaBuild: Ubuntu 13.04 "Raring Ringtail" - Alpha i386 (20130319)
MarkForUpload: True
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)
usr_lib_gnome-control-center:
 activity-log-manager-control-center 0.9.4-0ubuntu6.1
 deja-dup 25.5-0ubuntu1
 gnome-control-center-signon 0.1.3bzr13.02.20-0ubuntu1
 gnome-control-center-unity 1.2daily13.02.15-0ubuntu1
 indicator-datetime 12.10.3daily13.03.07-0ubuntu1

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Anders Hall (a.hall)]

The online account manager always crashes when having two gmail accounts and selecting the second in "online accounts". Authentication fails because of "Google Talk ...requires authorisation" (which is impossible to give).

[Anders Hall (a.hall)]

I can reproduce this crash easily. Tried "apport-collect 1157193", it cannot amend new data.

[bigiulio (bigiulio)]

Same here:

$ gnome-control-center -vvvvvvv
** (gnome-control-center:14845): DEBUG: Enabling debugging

(gnome-control-center:14845): accounts-glib-CRITICAL **: ag_provider_get_icon_name: assertion `provider != NULL' failed

(gnome-control-center:14845): GLib-GIO-CRITICAL **: g_icon_new_for_string: assertion `str != NULL' failed

(gnome-control-center:14845): credentials-cc-panel-CRITICAL **: cc_credentials_accounts_model_translucent_from_gicon: assertion `gicon != NULL' failed

(gnome-control-center:14845): accounts-glib-CRITICAL **: ag_provider_get_display_name: assertion `provider != NULL' failed
(gnome-control-center:14845): credentials-cc-panel-DEBUG: cc-credentials-account-details-page.vala:239: No configuration widget for provider flickr
credentials-cc-panel-Message: cc-credentials-account-applications-model.vala:156: No valid plugin found for application 'shotwell' with account '1'
(gnome-control-center:14845): credentials-cc-panel-DEBUG: cc-credentials-account-details-page.vala:239: No configuration widget for provider google
credentials-cc-panel-Message: cc-credentials-account-applications-model.vala:156: No valid plugin found for application 'shotwell' with account '2'
**
ERROR:empathy-user-info.c:252:fill_contact_info_grid: assertion failed: (spec != NULL)
Aborted (core dumped)
$ gnome-control-center --version
gnome-control-center 3.6.3
$ uname -a
Linux kermit 3.8.0-19-generic #30-Ubuntu SMP Wed May 1 16:35:23 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 13.04
Release: 13.04
Codename: raring
$

[Mike Power (mpower)]

Same here, or a similar bug. I am on quantal
~]$ gnome-control-center -vvvvvvv
credentials-cc-panel-Message: cc-credentials-account-applications-model.vala:153: No valid plugin found for application 'unity-scope-gdocs' with account '1'
credentials-cc-panel-Message: cc-credentials-account-applications-model.vala:153: No valid plugin found for application 'shotwell' with account '1'
credentials-cc-panel-Message: cc-credentials-account-applications-model.vala:153: No valid plugin found for application 'unity-lens-photos' with account '1'
**
ERROR:empathy-user-info.c:252:fill_contact_info_grid: assertion failed: (spec != NULL)
Aborted (core dumped)
~]$ gnome-control-center --version
gnome-control-center 3.4.2
~]$ uname -a
Linux mpowe19-LX 3.5.0-28-generic #48-Ubuntu SMP Tue Apr 23 23:03:38 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
~]$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.10
Release: 12.10
Codename: quantal

[bigiulio (bigiulio)]

After cleaning up libaccounts database ($XDG_CONFIG_HOME/libaccounts-glib/accounts.db) doing:

$ sudo apt-get install libaccounts-glib-tools ; ag-tool delete-account all

and creating a google account from scratch, aborts with same message.

[Usefull info here: http://developer.ubuntu.com/resources/technologies/online-accounts]