[SAMSUNG ELECTRONICS CO., LTD. R530/R730/R540] suspend/resume failure

[Sander Jonkers]

The laptop battery run to empty. After connecting it a power supply and a fresh boot, I got this crash.

It also happens on 12.10, so not 13.04 related.

ProblemType: KernelOops
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-13-generic 3.8.0-13.22
ProcVersionSignature: Ubuntu 3.8.0-13.22-generic 3.8.3
Uname: Linux 3.8.0-13-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.9.1-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: sander 2327 F.... pulseaudio
CRDA:
 country NL:
  (2402 - 2482 @ 40), (N/A, 20)
  (5170 - 5250 @ 40), (N/A, 20), NO-OUTDOOR
  (5250 - 5330 @ 40), (N/A, 20), NO-OUTDOOR, DFS
  (5490 - 5710 @ 40), (N/A, 27), DFS
Date: Tue Mar 19 07:08:01 2013
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=56ea62f2-0b4c-4dc9-9f41-b3423fccfa31
InstallationDate: Installed on 2013-03-03 (15 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130301)
InterpreterPath: /usr/bin/python3.3
MachineType: SAMSUNG ELECTRONICS CO., LTD. R530/R730/R540
MarkForUpload: True
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-13-generic root=UUID=534812aa-a5c9-4a36-9fc2-ac1bcdfa2e90 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-13-generic N/A
 linux-backports-modules-3.8.0-13-generic N/A
 linux-firmware 1.104
SourcePackage: linux
Title: [SAMSUNG ELECTRONICS CO., LTD. R530/R730/R540] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 06/21/2010
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 08JV.M029.20100621.hkk
dmi.board.asset.tag: Tag 12345
dmi.board.name: R530/R730/R540
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr08JV.M029.20100621.hkk:bd06/21/2010:svnSAMSUNGELECTRONICSCO.,LTD.:pnR530/R730/R540:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnR530/R730/R540:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
dmi.product.name: R530/R730/R540
dmi.product.version: Not Applicable
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

[Brad Figg (brad-figg)]

This change was made by a bot.

[Sander Jonkers (jonkers)]

Joseph:

"Status: Incomplete" ... what is missing? What do you need?

[Brad Figg (brad-figg)]

There have been a number of kernel updates since the one you reported this
bug against. Please test again with the newer kernel and indicate in the
bug if you are still not able to suspend/resume.

You can update to the latest kernel by simply running the following commands in a terminal window:
    sudo apt-get update
    sudo apt-get dist-upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the
bug no longer exists, change the bug status from Incomplete to Fix Released.

Thank you for your help, we really do appreciate it.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]