Apache segfault when RT ExternalAuth use in VMWARE workstation guest

[Carl Karcher]

After installing Request Tracker 4.0.10 on Ubuntu server 12.10 running as a guest of VMWARE Workstation 9.0.2 build-1031769 (NAT mode), installing the ExternalAuth plugin and enabling it, apache segfalts on restart. An identical configuration runs fine in a non-vmware Ubuntu 12.04 box.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: apache2 2.2.22-6ubuntu2.1
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic x86_64
Apache2ConfdDirListing: ['localized-error-pages', 'security', 'other-vhosts-access-log', 'charset']
ApportVersion: 2.6.1-0ubuntu10
Architecture: amd64
Date: Mon Mar 18 15:38:34 2013
InstallationDate: Installed on 2012-12-14 (94 days ago)
InstallationMedia: Ubuntu-Server 12.10 "Quantal Quetzal" - Release amd64 (20121017.2)
MarkForUpload: True
ProcEnviron:
 TERM=vt220
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 LANGUAGE=en_US:
 SHELL=/bin/bash
SourcePackage: apache2
UpgradeStatus: No upgrade log present (probably fresh install)
error.log: [Mon Mar 18 14:18:48 2013] [notice] Apache/2.2.22 (Ubuntu) mod_ssl/2.2.22 OpenSSL/1.0.1c mod_perl/2.0.5 Perl/v5.14.2 configured -- resuming normal operations
modified.conffile..etc.apache2.apache2.conf: [modified]
modified.conffile..etc.apache2.sites.available.default: [modified]
modified.conffile..etc.apache2.sites.available.default.ssl: [modified]
mtime.conffile..etc.apache2.apache2.conf: 2013-03-18T14:59:49.513855
mtime.conffile..etc.apache2.sites.available.default: 2013-03-14T13:35:39.320511
mtime.conffile..etc.apache2.sites.available.default.ssl: 2013-03-14T17:26:49.348146

[Robie Basak (racb)]

Thank you for taking the time to report this bug and helping to make Ubuntu better.

This sounds very specific and I'm not sure how much progress this bug will be able to make without a developer with exactly this setup able to investigate.

It would help if you could provide precise steps to reproduce on a fresh install (every command typed and file modified) so that a developer can easily try to reproduce the problem exactly as you have it.

Please also attach a backtrace using the instructions provided at https://wiki.ubuntu.com/DebuggingProgramCrash

Once done, please change the bug status back to New.

Setting Importance to Medium for now as this bug is so specific that I don't think it is likely to affect many Ubuntu users. This could change, of course.

[Carl Karcher (karcher)]

On 3/19/2013 3:42 AM, Robie Basak wrote:
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better.
>
> This sounds very specific and I'm not sure how much progress this bug
> will be able to make without a developer with exactly this setup able to
> investigate.
>
> It would help if you could provide precise steps to reproduce on a fresh
> install (every command typed and file modified) so that a developer can
> easily try to reproduce the problem exactly as you have it.

How about I simply provide you with the VM? Apache will segfault when it's
started. It Happens in VMWARE player as well.

--
-- Carl Karcher, Computing Services, Waisman Center, UW-Madison
-- Web: http://www.waisman.wisc.edu/computing/ phone: [phone]
-- Supervisor: Jody Bleck, <email address hidden>

[Robie Basak (racb)]

Sorry, I want to be able to debug from the steps to reproduce themselves, and try in environments outside of VMware to work out if it is an issue specific to VMware or not. So individual steps would be best.

[Carl Karcher (karcher)]

On 3/19/2013 12:10 PM, Robie Basak wrote:
> Sorry, I want to be able to debug from the steps to reproduce
> themselves, and try in environments outside of VMware to work out if it
> is an issue specific to VMware or not. So individual steps would be
> best.
>
I highly suspect it's related to VMWare. I'll try to reproduce without. If I
can't, I'll then make that text box into a VM and see what happens.

--
-- Carl Karcher, Computing Services, Waisman Center, UW-Madison
-- Web: http://www.waisman.wisc.edu/computing/ phone: [phone]
-- Supervisor: Jody Bleck, <email address hidden>

[Launchpad Janitor (janitor)]

[Expired for apache2 (Ubuntu) because there has been no activity for 60 days.]