After Update Ubuntu 12.04 and despite several reboots, no more sound (Sortie factice)

Bug #1156349 reported by BURDEL
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

After Update Ubuntu 12.04 and despite several reboots, no more sound (Sortie factice).

I made several times the following actions:

sudo apt-get remove --purge alsa-base
sudo apt-get remove --purge pulseaudio
sudo apt-get install alsa-base
sudo apt-get install pulseaudio
sudo alsa force-reload

No more sound and always "sortie factice" in pulseaudio.

Needs Help

Revision history for this message
Daniel Letzeisen (dtl131) wrote :

Please give a link to your alsa information: https://wiki.ubuntu.com/Audio/AlsaInfo
A pulseaudio log may be helpful as well: https://wiki.ubuntu.com/PulseAudio/Log

Changed in pulseaudio (Ubuntu):
status: New → Incomplete
Revision history for this message
BURDEL (jfburdel) wrote :

Hello Dave,

Sorry to answer you late but I was away all the week.

As requested , enclosed file + link Alsa

http://www.alsa-project.org/db/?f=0ddd3aba731a72556ecae94789064420ad4abf39

Jean-François

Changed in pulseaudio (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
BURDEL (jfburdel) wrote : Re: [Bug 1156349] Re: After Update Ubuntu 12.04 and despite several reboots, no more sound ("Sortie factice " or "dummy output")

Hello Dave,

I haven't found any solution yet;
All suggestion would be highly appreciated.

Regards

Jean-François

Le 24/03/2013 17:08, Dave Lentz a écrit :
> ** Changed in: pulseaudio (Ubuntu)
> Status: Incomplete => Confirmed
>

Revision history for this message
Daniel Letzeisen (dtl131) wrote :

"After Update Ubuntu 12.04"
So do you remember what was upgraded? Is there an older kernel that you could boot into?

Revision history for this message
BURDEL (jfburdel) wrote : Re: [Bug 1156349] Re: After Update Ubuntu 12.04 and despite several reboots, no more sound (Sortie factice)

Le 01/04/2013 14:20, Dave Lentz a écrit :
> "After Update Ubuntu 12.04"
> So do you remember what was upgraded? Is there an older kernel that you could boot into?
>
No , I' can't remember the upgrade.
In fact , I always have got issues with the sound since the set up of
Ubuntu 12.04 in October 2012. " dummy output" appeared in Pulseaudio
control and I should reboot once or two times to get the sound. (
*material* : internal audio, 1 output/1 input - duplex stereo analogic ;
*Input* : audio stereo analogic; *Output* : audio stereo analogic)

Now , I have in peripheral Input : nothing and peripheral Output :
"dummy output".

I have a laptop ACER 5750 G whose soundcard might be not compatible with
UBUNTU 12.04 ?

Rgds

Jean-François

Revision history for this message
Daniel Letzeisen (dtl131) wrote :

Please try the latest driver to make sure this hasn't been fixed already: https://wiki.ubuntu.com/Audio/UpgradingAlsa/DKMS

Revision history for this message
BURDEL (jfburdel) wrote :

Le 01/04/2013 17:52, Jean-François Burdel a écrit :
> Le 01/04/2013 14:20, Dave Lentz a écrit :
>> "After Update Ubuntu 12.04"
>> So do you remember what was upgraded? Is there an older kernel that you could boot into?
>>
>

After switch off and on the Laptop , again sound has disapparead - it
seems that Alsa doesn't recognise the soundcard

Jean-Francois

Revision history for this message
BURDEL (jfburdel) wrote :

Le 01/04/2013 21:16, Dave Lentz a écrit :
> Please try the latest driver to make sure this hasn't been fixed
> already: https://wiki.ubuntu.com/Audio/UpgradingAlsa/DKMS
>
I tried it and followed instructions but sound doesn't work and same status.

Jean-François

Revision history for this message
BURDEL (jfburdel) wrote :

Le 01/04/2013 21:16, Dave Lentz a écrit :
> Please try the latest driver to make sure this hasn't been fixed
> already: https://wiki.ubuntu.com/Audio/UpgradingAlsa/DKMS
>
Hello

I have got sound again only with Alsa by removing Pulseaudio.(but
intensity a little weaker)
The issue seems to come from Pulseaudio.
How to make Pulseaudio work?

Regards

Revision history for this message
Daniel Letzeisen (dtl131) wrote :

I don't personally know a whole lot about pulseaudio (don't use it myself). However, one command that works a lot:
rm -r ~/.pulse*; pulseaudio -k

Revision history for this message
BURDEL (jfburdel) wrote :

Le 09/04/2013 23:04, Dave Lentz a écrit :
> I don't personally know a whole lot about pulseaudio (don't use it myself). However, one command that works a lot:
> rm -r ~/.pulse*; pulseaudio -k
>
> I made the process and sound came back.
Thanks

Jean-François

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 12.04 (precise) reached end-of-life on April 28, 2017.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test.

Changed in pulseaudio (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.]

Changed in pulseaudio (Ubuntu):
status: Incomplete → Expired
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