Total System Freeze - usually happens when using Firefox

[Kahlil]

Binary package hint: firefox

This usually happens every few days. I try to leave my computer on as much as possible but I find the whole system freezes after a day or maybe two. I have firefox, amarok, kopete, ktorrent and beryl running all the time. I find it happens when I use firefox, sometimes I might not be using it be it will still freeze.

music, mouse and keyboard will all stop working - no keyboard or mouse response. The only solution is to hit the reset button. Perhaps I should remove firefox and try another browser? I love firefox though : (

ProblemType: Bug
Architecture: i386
Date: Fri May 18 09:34:41 2007
DistroRelease: Ubuntu 7.04
Package: firefox 2.0.0.3+1-0ubuntu2 [modified: usr/share/firefox/icons/mozicon128.png]
PackageArchitecture: i386
SourcePackage: firefox
Uname: Linux syl-desktop 2.6.20-15-generic #2 SMP Sun Apr 15 07:36:31 UTC 2007 i686 GNU/Linux

[Dennis Francis (dennisfrancis)]

Thank you for reporting this issue.
Have you ever used a previous version of Ubuntu [Did you upgrade to Feisty ?]. If yes, did you used to have the same problem with that previous version of Ubuntu ?

[Dennis Francis (dennisfrancis)]

Could you please tell us the details of Power Management Preferences ?

[Kahlil (yar-yarr)]

I have used both Dapper(Kde) and Edgy (Kde) - I did experience the problem in edgy but not very often and I didn't realise that it may have been Firefox. I did not upgrade to Feisty, I formatted my drive and did a fresh install. My desktop is now Gnome.

Power Management Preferences:
Put computer to sleep when inactive: Never
Put display to sleep when inactive for: 40 minutes
When power button is pressed: Ask Me

Thanks for your help.

[Dennis Francis (dennisfrancis)]

Thanks for the info.
Now it seems that the trouble lies in the power management kernel modules. Any way please attach the outputs of the following commands:
lspci -vnn
lsmod
dmesg

Just confirm that there is no connection between beryl and this problem. Try running without it and see.
Thanks

[Kahlil (yar-yarr)]

Ok. Here is the output from the above commands.

root@syl-desktop:~# lspci -vnn
00:00.0 Memory controller [0580]: nVidia Corporation CK804 Memory Controller [10de:005e] (rev a3)
        Subsystem: Micro-Star International Co., Ltd. Unknown device [1462:7125]
        Flags: bus master, 66MHz, fast devsel, latency 0
        Capabilities: [44] HyperTransport: Slave or Primary Interface
        Capabilities: [e0] HyperTransport: MSI Mapping

00:01.0 ISA bridge [0601]: nVidia Corporation CK804 ISA Bridge [10de:0050] (rev a3)
        Subsystem: Micro-Star International Co., Ltd. Unknown device [1462:7125]
        Flags: bus master, 66MHz, fast devsel, latency 0

00:01.1 SMBus [0c05]: nVidia Corporation CK804 SMBus [10de:0052] (rev a2)
        Subsystem: Micro-Star International Co., Ltd. Unknown device [1462:7125]
        Flags: 66MHz, fast devsel, IRQ 3
        I/O ports at ff00 [size=32]
        I/O ports at 4c00 [size=64]
        I/O ports at 4c40 [size=64]
        Capabilities: [44] Power Management version 2

00:02.0 USB Controller [0c03]: nVidia Corporation CK804 USB Controller [10de:005a] (rev a2) (prog-if 10 [OHCI])
        Subsystem: Micro-Star International Co., Ltd. Unknown device [1462:7125]
        Flags: bus master, 66MHz, fast devsel, latency 0, IRQ 16
        Memory at febff000 (32-bit, non-prefetchable) [size=4K]
        Capabilities: [44] Power Management version 2

00:02.1 USB Controller [0c03]: nVidia Corporation CK804 USB Controller [10de:005b] (rev a3) (prog-if 20 [EHCI])
        Subsystem: Micro-Star International Co., Ltd. Unknown device [1462:7125]
        Flags: bus master, 66MHz, fast devsel, latency 0, IRQ 17
        Memory at feb00000 (32-bit, non-prefetchable) [size=256]
        Capabilities: [44] Debug port
        Capabilities: [80] Power Management version 2

00:04.0 Multimedia audio controller [0401]: nVidia Corporation CK804 AC'97 Audio Controller [10de:0059] (rev a2)
        Subsystem: Micro-Star International Co., Ltd. Unknown device [1462:7585]
        Flags: bus master, 66MHz, fast devsel, latency 0, IRQ 17
        I/O ports at ea00 [size=256]
        I/O ports at ee00 [size=256]
        Memory at febfd000 (32-bit, non-prefetchable) [size=4K]
        Capabilities: [44] Power Management version 2

00:06.0 IDE interface [0101]: nVidia Corporation CK804 IDE [10de:0053] (rev f2) (prog-if 8a [Master SecP PriP])
        Subsystem: Micro-Star International Co., Ltd. Unknown device [1462:7125]
        Flags: bus master, 66MHz, fast devsel, latency 0
        [virtual] Memory at 000001f0 (32-bit, non-prefetchable) [disabled] [size=8]
        [virtual] Memory at 000003f0 (type 3, non-prefetchable) [disabled] [size=1]
        [virtual] Memory at 00000170 (32-bit, non-prefetchable) [disabled] [size=8]
        [virtual] Memory at 00000370 (type 3, non-prefetchable) [disabled] [size=1]
        I/O ports at fb00 [size=16]
        Capabilities: [44] Power Management version 2

00:07.0 RAID bus controller [0104]: nVidia Corporation CK804 Serial ATA Controller [10de:0054] (rev f3) (prog-if 85)
        Subsystem: Micro-Star International Co., Ltd. Unknown device [1462:7125]
        Flags: bus master, 66MHz, fast devsel, latency...

[Dennis Francis (dennisfrancis)]

Just confirm that there is no connection between beryl and this problem. Try running without it and see.
Thanks

[Kahlil (yar-yarr)]

My computer has been operational for 3 days now. I have had Beryl running but have been using firefox much less. When I leave my computer on overnight I make sure I close firefox and when I check my pc the next day, my computer is still running. Usually its completely frozen. I'm thinking the problem might be with Firefox, this is the only change I have made and have yet to run into problems. Still I would like to find out why my computer freezes if I have firefox running for lengthy periods.

Thanks for your help. Any more suggestions will be helpful.

[Cesare Tirabassi (norsetto)]

Looks like this is a duplicate of this:

https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/107093