Cannot print, open print menu and the print option is greyed out. The options are the options for "print to file" but I do not have that selected, I have the printer name selected.

[wareagle352]

Binary package hint: evolution

Print menu comes up with "Print to file" highlighted. I select DESKJET_840c, but the options are still for "print to file", and the print option becomes greyed out.

ProblemType: Bug
Architecture: i386
Date: Mon May 14 17:42:15 2007
DistroRelease: Ubuntu 7.04
ExecutablePath: /usr/bin/evolution-2.10
Package: evolution 2.10.1-0ubuntu2
PackageArchitecture: i386
ProcCmdline: evolution-2.10
ProcCwd: /home/cskinner
ProcEnviron:
 SHELL=/bin/bash
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/bin/X11:/usr/games:/home/cskinner/bin:/usr/local/jdk1.6.0/bin
 LANG=en_US.UTF-8
 LANGUAGE=en
SourcePackage: evolution
Uname: Linux TheBeast 2.6.20-15-386 #2 Sun Apr 15 07:34:00 UTC 2007 i686 GNU/Linux

[bodi (ichbinbodi)]

I have the same Bug with my Oki C5400. The printer is connected via LAN.

[Sebastien Bacher (seb128)]

Thank you for your bug. Could you make a screenshot? Could you run evolution on a command line and note if any message is written there?

[Sebastien Bacher (seb128)]

Could you install gtk2.0-example, run gtk-demo and try if it does the same?

[bodi (ichbinbodi)]

Hi,

I made a screenshot.

After installing gtk2.0-example and running gtk-demo, I see that gtk-demo makes the same as Evolution (my Oki printer doesn't work).

If I start Evolution on a command line and I choice my Oki printer in the printing-menue this error code comes:

** (evolution-2.10:7445): WARNING **: Error result: HTTP Error in GET Success

[bodi (ichbinbodi)]

gtk-demo shows the same error code, if I try to print.

[Sebastien Bacher (seb128)]

Reassigning to gtk+2.0 then

[Sebastien Bacher (seb128)]

Would be interesting to try with GTK 2.10.12 from gutsy, there is a change to make raw printers work and that might fix the bug

[Sebastien Bacher (seb128)]

marking fixed, feel free to reopen if that still happen with the gutsy version

[TinCan (jcanfield-tshmail)]

So how can I install gtk from gussy in feisty? I have the same issues?

[Peter Weber (peterle)]

Hi all, I am using gentoo with evolution-2.10 on my laptop and an ubuntu-7.04 as print-server and have exactly the same problem since my upgrade on evolution-2.10. I tested gtk-2.10.12 on gentoo and it doesn't help. So I think the situation will be the same with ubuntu and gnome in genereal.

[Peter Weber (peterle)]

Hi all, I am using gentoo with evolution-2.10 on my laptop and an ubuntu-7.04 as print-server and have exactly the same problem since my upgrade on evolution-2.10. I tested gtk-2.10.12 on gentoo and it doesn't help. So I think the situation will be the same with ubuntu and gnome in genereal.

http://bugs.gentoo.org/show_bug.cgi?id=180485

[Sebastien Bacher (seb128)]

the bug is supposed to be fixed in gutsy, did you try with GTK 2.10.12 before reopening the bug?

[Peter Weber (peterle)]

I need to change my complete network setup for testing this with ubuntu (will become difficult), because the ubuntu-system is the print-server itself and this problem doesn't occour with local printers. But I am sure that it is not fixed by GTK-2.10.12 (I am able to upgrade only THIS on gentoo).

Are you sure that this is not fixed by another dependency from "gussy"? gnome-print?

[Peter Weber (peterle)]

I tryed now GTK-2.10.13 and creating a fake ppd-file like here http://bugzilla.gnome.org/show_bug.cgi?id=370685

Now success.

[Sebastien Bacher (seb128)]

the bug should be fixed in gutsy, feel free to reopen if that's not the case