Software updater hangs/stops responding when clicking an update that has lots of version changes

Bug #1139803 reported by Adam Bruce
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
New
Undecided
Unassigned

Bug Description

When viewing available updates, if I click on an update that has lots of version changes, then update manager will hang for a while/not respond. It will then come available again. I have noticed this a few times with raring

This only happens when clicking updates with lots of version changes, it does not do it with others. I assume it's taking a while to handle/load the changes.

This tends to happen with linux kernel updates as they contain a lot fo changes. Also Python3 today. I will leave a comment with the number of version changes that seem to cause the issue. Of course you will need to wait for a large update to reproduce.

(I have an i7 processor so it's not slowing due to slow hardware)

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: update-manager 1:0.183
ProcVersionSignature: Ubuntu 3.8.0-8.17-generic 3.8.0
Uname: Linux 3.8.0-8-generic x86_64
ApportVersion: 2.9-0ubuntu2
Architecture: amd64
Date: Sat Mar 2 11:24:23 2013
DpkgHistoryLog.txt:

DpkgTerminalLog.txt:

GsettingsChanges:
 b'com.ubuntu.update-manager' b'first-run' b'false'
 b'com.ubuntu.update-manager' b'launch-time' b'1362223238'
 b'com.ubuntu.update-manager' b'show-details' b'true'
 b'com.ubuntu.update-manager' b'window-height' b'554'
 b'com.ubuntu.update-manager' b'window-width' b'815'
InstallationDate: Installed on 2013-02-11 (19 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130210)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: update-manager
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Adam Bruce (brucey-99-deactivatedaccount) wrote :
Revision history for this message
Adam Bruce (brucey-99-deactivatedaccount) wrote :

Attatched is the version changes for the linux kernel.. a lot

Revision history for this message
Adam Bruce (brucey-99-deactivatedaccount) wrote :

I guess this would only really effect development users as final releases wouldn 't contain so many changes? So maybe a low priority, although it should be handled better in an ideal world

Revision history for this message
Sami Jaktholm (sjakthol) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 628657, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

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