ooo crashes with MS Office document

Bug #113760 reported by geooo
2
Affects Status Importance Assigned to Milestone
openoffice.org (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: openoffice.org

Good morning.

I have Kubuntu 7.10 and Ooo 2.2.0. and I still experience with this version a problem similar to :

 52847 Crashes when loading a specific document

The problem comes from a form inside the document, including check boxes.

OOO is OK with this .doc file under Windows XP, but crashes when opening it under Feisty.
It also crashes when opening the same file saved as a .odt document under Windows,
and when opening the specific file "campanya de rol.odt" of the bug report number 52847.

As far as I know, the file is a MS Word 2003 document.

Thanks for your help.

Revision history for this message
geooo (gloub1) wrote :
Revision history for this message
Jérôme Guelfucci (jerome-guelfucci-deactivatedaccount) wrote :

Thank you for your bug report. As you said this is a duplicate of bug #52847. I can't reproduce this bug with those documents. I'm going to mark this bug as duplicate and reopen bug #52847, could you please post a comment about your problem (or edit the description) and add the document there. It would be perfect if you could porduce a backtrace of this bug following https://wiki.ubuntu.com/Backtrace. Thank you

Revision history for this message
geooo (gloub1) wrote : RE : [Bug 113760] Re: ooo crashes with MS Office document
Download full text (3.2 KiB)

Thank you for your quick reply.

Here are my comments :

the attached file is an abstract of a Word document (I
suppose Word 2003), saved under Windows by Open Office
2.2 (which works perfectly well).
When I try to open it with Open Office 2.2 under
Kubuntu Feisty, just after the logo, there is a
message box "open office has brutally stopped because
of an unexpected error. The following files will be
recovered at the next start (name of the file). But it
says, when trying to re-start : recovery non achieved.

I have tried to follow the procedures of
https://wiki.ubuntu.com/Backtrace,
but, when I type
(gdb) run (or run -writer OOO-test2.odt, or run
ooffice, etc...), it says something like "not in
executable format: File format not recognized".

When I type at the prompt :
ooffice -writer OOO-test2.odt,
the programm starts (and the bug occurs), but there
are some error codes displayed :
X Error: BadDevice, invalid or uninitialized input
device 167
  Major opcode: 144
  Minor opcode: 3
  Resource id: 0x0
Failed to open device
X Error: BadDevice, invalid or uninitialized input
device 167
  Major opcode: 144
  Minor opcode: 3
  Resource id: 0x0
Failed to open device
(process:5739): GLib-GObject-CRITICAL **:
gtype.c:2242: initialization assertion failed, use
IA__g_type_init() prior to this function

(process:5739): Gdk-CRITICAL **:
gdk_screen_get_font_options: assertion `GDK_IS_SCREEN
(screen)' failed

(process:5739): GLib-GObject-CRITICAL **:
gtype.c:2242: initialization assertion failed, use
IA__g_type_init() prior to this function

(process:5739): Gdk-CRITICAL **:
gdk_screen_get_font_options: assertion `GDK_IS_SCREEN
(screen)' failed

(process:5739): GLib-GObject-CRITICAL **:
gtype.c:2242: initialization assertion failed, use
IA__g_type_init() prior to this function

I have checked that these error codes are also
displayed when I just launch : ooffice -writer,
but not when I open another file.

Excuse me for being so laborious, this is a little bit
beyond my knowledge of beginner in linux (just 4
mounths).

--- Jérôme Guelfucci <email address hidden> a
écrit :

> *** This bug is a duplicate of bug 52847 ***
> https://bugs.launchpad.net/bugs/52847
>
> Thank you for your bug report. As you said this is a
> duplicate of bug
> #52847. I can't reproduce this bug with those
> documents. I'm going to
> mark this bug as duplicate and reopen bug #52847,
> could you please post
> a comment about your problem (or edit the
> description) and add the
> document there. It would be perfect if you could
> porduce a backtrace of
> this bug following
> https://wiki.ubuntu.com/Backtrace. Thank you
>
> ** This bug has been marked a duplicate of bug 52847
> Crashes when loading a specific document
>
> --
> ooo crashes with MS Office document
> https://bugs.launchpad.net/bugs/113760
> You received this bug notification because you are a
> direct subscriber
> of the bug.
>

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