there has been no sound since fresh install

Bug #113644 reported by laurenallott
6
Affects Status Importance Assigned to Milestone
alsa-lib (Ubuntu)
Invalid
Medium
Ubuntu Audio Team

Bug Description

the sound controls all work fine;
modprobe doesn't return any errors on the soundcards but nor is there is any sound;
laptop plays sony jingle fine on startup and dualboot xpsp2 can play sound fine;
followed the comprehensive guide for troubleshooting with no joy
got the ALSA drivers, fresh
- got as far ALSA driver compilation which failed

lolly@roo:~$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: I82801DBICH4 [Intel 82801DB-ICH4], device 0: Intel ICH [Intel 82801DB-ICH4]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 0: I82801DBICH4 [Intel 82801DB-ICH4], device 4: Intel ICH - IEC958 [Intel 82801DB-ICH4 - IEC958]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: Modem [Intel 82801DB-ICH4 Modem], device 0: Intel ICH - Modem [Intel 82801DB-ICH4 Modem - Modem]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

00:1f.5 Multimedia audio controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Audio Controller (rev 03)
        Subsystem: Sony Corporation Unknown device 81c5
        Flags: bus master, medium devsel, latency 0, IRQ 9
        I/O ports at 1c00 [size=256]
        I/O ports at 18c0 [size=64]
        Memory at e0100c00 (32-bit, non-prefetchable) [size=512]
        Memory at e0100800 (32-bit, non-prefetchable) [size=256]
        Capabilities: <access denied>

00:1f.6 Modem: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Modem Controller (rev 03) (prog-if 00 [Generic])
        Subsystem: Sony Corporation Unknown device 818c
        Flags: bus master, medium devsel, latency 0, IRQ 9
        I/O ports at 2400 [size=256]
        I/O ports at 2000 [size=128]
        Capabilities: <access denied>

added
snd-intel8x0
snd-intel8x0m
to /etc/modules

?

ProblemType: Bug
Architecture: i386
Date: Wed May 9 18:00:29 2007
DistroRelease: Ubuntu 7.04
ExecutablePath: /usr/bin/gnome-panel
Package: gnome-panel 1:2.18.1-0ubuntu3.1
PackageArchitecture: i386
ProcCmdline: gnome-panel --sm-client-id default1
ProcCwd: /home/lolly
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_ZA.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-panel
Uname: Linux roo 2.6.20-15-generic #2 SMP Sun Apr 15 07:36:31 UTC 2007 i686 GNU/Linux

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laurenallott (lauren) wrote :
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Markus Thielmann (thielmann) wrote :

Thanks for taking the time to report this bug and helping to make Ubuntu better.

This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers.
You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage .

I have classified this bug as a bug in "alsa-lib".

Revision history for this message
laurenallott (lauren) wrote :

thanks. i just reported this straight from the panel "Report a Problem" and wasn't too sure what else needed to be added. Anyhow.. learning as we go along :D

i've read through the page u sent.. as well as followed the link to debuggingSoundProblems, so i'm attaching the output as outlined in the guide....

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laurenallott (lauren) wrote :
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laurenallott (lauren) wrote :
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laurenallott (lauren) wrote :
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laurenallott (lauren) wrote :
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laurenallott (lauren) wrote :
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laurenallott (lauren) wrote :
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laurenallott (lauren) wrote :
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Daniel T Chen (crimsun) wrote :

Please mute 'Headphone Jack Sense' and 'Line Jack Sense'.

Changed in alsa-lib:
assignee: nobody → ubuntu-audio
status: New → Incomplete
importance: Undecided → Medium
Revision history for this message
laurenallott (lauren) wrote :

right, that fixed it. :)
superb... thanks, now i have sound!

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laurenallott (lauren) wrote :

erm... :) but now i can't mute my sound let alone change the volume.
basically, i have one fixed volume. master doesn't make a difference.
function keys don't impact on sound either.. :S ??

Revision history for this message
Gonzalo_VC (gonzalo-vc) wrote :

I'm running Kubuntu FF 7.04, 64 bits, in an Acer Aspire 5043 WLMi laptop (and I have tried also Ubuntu 7.04 32 bits version) and there is no sound (not from audio CDs, movies, mp3 or even system "dings").

Running lspci -v in the terminal, I get:

00:14.2 Audio device: ATI Technologies Inc SB450 HDA Audio (rev 01)
        Subsystem: Acer Incorporated [ALI] Unknown device 0080
        Flags: bus master, slow devsel, latency 64, IRQ 16
        Memory at d0000000 (64-bit, non-prefetchable) [size=16K]
        Capabilities: <access denied>

In the graphic "Hal Device Manager" for KDE (I've installed, also), it says almost the same and that the path is /sys/devices/pci0000:00/0000:00:14.2

And I've tried to change some things at the audio codification (under system information utility in the K-menu), that it was set to auto-detect devices, but I got no sound and sometimes it restarted the applying changes's percentage 5 or 6 times and I aborted it. I1ve tryed the 5 or 6 options there. No sound.

It's a pity, since Ubuntu is great!

Revision history for this message
Patrick (hanckmann-gmail) wrote :

This problem arose here as well. I installed 8.04 beta and I have no sound anymore. &.10 and earlier version there was no problem.
My system:
- IBM T42 laptop
 -- Intel Pentium M 1.7 735 CPU (Dothan), 2MB L2
 -- 768MB PC2700 DDR
 -- 60GB 5600RPM
 -- Combo DVD CDRW station
 -- 15" TFT, SXGA (1400x1050)
 -- Ati Mobility Radeon 9600 64MB DDR
 -- 802.11G WLAN
 -- Gigabit ethernet adapter
 -- 56k6 modem
 -- 2x PCMCIA Type II
 -- 2x USB2.0
 -- S-Video

Ubuntu does recognise/detect my hardware properly and the alsamixer works. I have no clue what happened. If you need more info then I am very eaer to help out!

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wayne hope (waynehope) wrote :

im running a dell pc with a phillips psc 703 soundcard.it worked with windows but ive no system sound of any kind.new to ubuntu .please help!!!!?

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wayne hope (waynehope) wrote :

I took out the phillips souncard and switched back in setup to the built in souncard on the motherboard and hey presto i have sound!!!!

Daniel T Chen (crimsun)
Changed in alsa-lib:
status: Incomplete → Invalid
Revision history for this message
Gonzalo_VC (gonzalo-vc) wrote :

Now with 8.04 (and I am running a derived distro with scientific packages, called Poseidon) sound is fine in my Acer laptop. Just the wireless card is not working... One more step to happiness ;-)

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