Bluetooth devices won't reconnect after suspend/resume

[Rick Ucker]

I use a bluetooth keyboard and a bluetooth mouse. After I suspend/resume the system, I have issues using them. Sometimes one will work normally and not the other; sometimes neither will work.

Toggling bluetooth off and on doesn't help. I have even gone so far as to delete the offending device from the Bluetooth settings and re-pair it. When I do this, the pairing always fails--it will see the device but the pairing will error out when I try to pair it.

The only workaround I have found is to log out. As soon as I get back to the login screen, both devices immediately start working again.

HCI log attached, per instructions given by apport-bug.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: bluetooth 4.101-0ubuntu6
ProcVersionSignature: Ubuntu 3.5.0-25.38-generic 3.5.7.4
Uname: Linux 3.5.0-25-generic x86_64
ApportVersion: 2.6.1-0ubuntu10
Architecture: amd64
Date: Mon Feb 25 18:31:59 2013
InstallationDate: Installed on 2012-09-22 (156 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
InterestingModules: bnep rfcomm btusb bluetooth
MachineType: TOSHIBA Satellite A305
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-25-generic root=UUID=dcedb5c2-7281-4ce4-9463-6fdf34bc89c5 ro quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: Upgraded to quantal on 2012-10-24 (124 days ago)
dmi.bios.date: 02/13/2009
dmi.bios.vendor: INSYDE
dmi.bios.version: 1.80
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Base Board Product Name
dmi.board.vendor: Intel Corp.
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvr1.80:bd02/13/2009:svnTOSHIBA:pnSatelliteA305:pvrPSAG0U-02701V:rvnIntelCorp.:rnBaseBoardProductName:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
dmi.product.name: Satellite A305
dmi.product.version: PSAG0U-02701V
dmi.sys.vendor: TOSHIBA
hciconfig:
 hci0: Type: BR/EDR Bus: USB
  BD Address: 00:1B:DC:0F:A6:6A ACL MTU: 310:10 SCO MTU: 64:8
  UP RUNNING PSCAN
  RX bytes:73345 acl:4132 sco:0 events:246 errors:0
  TX bytes:1723 acl:55 sco:0 commands:55 errors:0

[Andreas (mr-pink37)]

Experiencing the same issue w/ 13.04.
Have you been able to resolve this in the meantime?

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Rick Ucker (rick-ucker)]

Andreas,

Unfortunately, I have not been able to resolve this. I just switched back to using an external bluetooth keyboard after several months of using the mouse only + my laptop's internal keyboard, in which time I did not experience this issue at all.

I am trying to figure out a scenario in which I can reproduce this reliably, but unfortunately I have not yet been able to do so. Sometimes when I resume, one or both of my bluetooth devices won't reconnect until I log out. Sometimes they both work fine when I resume.

BTW, I'm using an Apple keyboard (model A1314) and a Gigabyte mouse (model GM-M7700B).

[Konrad Zapałowicz (kzapalowicz)]

This is reported against an old version of Ubuntu and many things has changed since then. Because of that we won't fix this issue however if this behavior repeats on a modern version please fill a bug report against it and we will take it from there.