Officejet 6500 and the print test page
Bug #1132657 reported by
Rene Mages (ramix)
This bug affects 2 people
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
In Progress
|
Undecided
|
Unassigned |
Bug Description
Under HPLIP Software version 3.12.6 our HP Officejet 6500 is recognized by Ubuntu 12.10 (64 bits) but will not print.
The output of the print test page is the following : "HP Device proprietary plug-in is missing"
We have proceeded at several tests with two different machines under Ubuntu 12.10.
Thanks for your help.
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Can you please install the latest hplip-3.13.2 from www.hplip.net .
Run 'hp-setup' and it will ask for a plugin file to install if it is missing. After the setup, you can use printing.
Do let us know your results.