Nautilus CIFS Windows Share Mount Bug

[David Cahill]

In Ubuntu 12.04 (and I believe ALL desktop versions newer than 10.10) are effected by this bug.

When mounting a Windows share via Nautilus, e.g. File -> Connect to Server -> Type: Windows Share

gvfs will FAIL on authentication unless BOTH the DOMAIN NAME and SERVER NAME are in CAPS.

This is a major issue and will cause almost all users to fail to authenticate. Nautilus shows no error except verify user details. Nothing in logs. And will end up locking a Windows Domain user account.

Also for some reason the "Add Bookmark" checkbox is missing from the mount process which makes no sense. This causes an additional usability issue as to add a bookmark the user then needs to pull up Nautilus, Right Click the Mount they loaded, and then Add Bookmark from there. This process was much more streamlined (and the bug didn't exist) in 10.04.

I hope you guys can repair this soon as any mixed environment using Ubuntu desktops and doing a common task such as mounting a windows share in a corporate environment is broken in 12.04.

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1130399/+editstatus and add the package name in the text box next to the word Package.

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[David Cahill (david-cahill)]

Can a dev please comment on this? I unfortunately do not have a patch other than the work around of using all caps. And for a large organization, that isn't a work around.

We can't upgrade many of our users (~300) to 12.04 until this is resolved.

[Sebastien Bacher (seb128)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software by following the instructions at https://wiki.ubuntu.com/Bugs/Upstream/GNOME. If you have done so, please tell us the number of the upstream bug (or the link), so we can add a bugwatch that will inform us about its status. Thanks in advance.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Markus J Schmidt (smiddy84)]

After upgrading to ubuntu 12.04.2 (64bit)from 11.04 I experience the same problem. The connection which worked under the older ubuntu is not able to connect anymore. Set up a new one does not solve the problem.

using cifs works with:

sudo mount -t cifs //server /mountpoint -o username=user,domain=dame

Version of Nautilus: 3.4.2

[Markus J Schmidt (smiddy84)]

Bug filed at

https://bugzilla.gnome.org/show_bug.cgi?id=697869

[Markus J Schmidt (smiddy84)]

The GNOME team is not longer working on GNOME 3.4 and will not provide a patch for this bug:
---------------------------------------
António Fernandes 2013-04-16 12:24:26 UTC

Thank you for testing!

GNOME developers are no longer working on version 3.4, so unfortunately there
will not be any bug fixes for that version.

But it's the version shipped with Ubuntu's LTS release, so you may get a fix
from Ubuntu. I suggest going back to your Launchpad report and push for a patch
there.

Thank you again for testing with the live disk!
-------------------------------------------
https://bugzilla.gnome.org/show_bug.cgi?id=697869#c3

[David Cahill (david-cahill)]

Please do not change this to expired. You guys keep passing the buck back and forth:

GNOME developers are no longer working on version 3.4, so unfortunately there
will not be any bug fixes for that version.

But it's the version shipped with Ubuntu's LTS release, so you may get a fix
from Ubuntu. I suggest going back to your Launchpad report and push for a patch
there.

Thank you again for testing with the live disk!

[Sebastien Bacher (seb128)]

There has been no activity here or mention of similar issues in years and it's likely resolved, closing but feel free to open a new report if you still have problems in newer versions