cannot enter personal information on ubiquity's "Who are you" screen

Bug #1122162 reported by Carla Sella
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
New
Undecided
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Bug Description

During install of Raring image: http://cdimage.ubuntu.com/daily-live/20130211/raring-desktop-armhf+omap4.img on a Pandaboard, after having made ubiquity detect my keyboard and after getting to the "Who are you?" screen I am unable to enter my personal data, keyboard seems blocked and even if I am able to select various fields with the mouse, when I type something in, nothing happens.
This has already occured also in previous images, but did not report it as it doesn't always happen.
This time I:
- Booted the Pandaboard from SD Card
- Selected Italian language
- On the "Preparing to install Ubuntu" clicked on next even if I wasn't connected to the wireless network so in the next screen I connected to my wireless network
- On the 'Installation type' screen I selected the 'Erase disk and install Ubuntu' radio button
- On the 'timezone' window I selectec another timezone and then entered 'Rome" in the input field
- On the 'Keyboard Layout' screen I selected another keyboard (anyone but Italian) then I selected detect keyboard, answered the questions and my Italian keyboard got correclty detected
- Pressed next and on the "Who are you?" screen could not enter my info as stated above.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: ubiquity 2.13.10
ProcVersionSignature: Ubuntu 3.5.0-218.26-omap4 3.5.7.2
Uname: Linux 3.5.0-218-omap4 armv7l
ApportVersion: 2.8-0ubuntu4
Architecture: armhf
CasperVersion: 1.330
Date: Mon Feb 11 16:28:09 2013
InstallCmdLine: fixrtc quiet splash -- boot=casper only-ubiquity
LiveMediaBuild: Ubuntu 13.04 "Raring Ringtail" - Alpha armhf+omap4 (20130211)
MarkForUpload: True
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Carla Sella (carla-sella) wrote :
Revision history for this message
Carla Sella (carla-sella) wrote :

I waited quite a while, like a quarter of an hour, but the installation did not seem to carryon an had to abort it.

Revision history for this message
Carla Sella (carla-sella) wrote :

When I rebooted and started installation all over again selecting the exact same things as above I could enter my personal info on the "Who are you?" screen and continue with installation.

Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1122162

tags: added: iso-testing
Revision history for this message
Jackson Doak (noskcaj) wrote :

i've had it happen intermittently in amd64, i don't understand the bug but restarting normally fixes it.

Revision history for this message
Carla Sella (carla-sella) wrote :
Revision history for this message
Carla Sella (carla-sella) wrote :

The weired thing is that I am not able to enter my personal data and looks like keyboard is not working, but if I press CTRL+ALT+F1 I go to terminal and I can write.

Revision history for this message
Nicholas Skaggs (nskaggs) wrote :

Does this require booting on ARM / using a non-english locale? I haven't yet seen this occur. We need to get this confirmed if we can track it down properly.

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