[Terratec DMX 6fire USB] USB sound card not detected

[Marty Clark]

I recently tried to get an external usb sound card (Terratec DMX 6 fire USB) working by installing the ALSA driver for this. I started to follow the instructions here: http://www.alsa-project.org/main/index.php/Matrix:Module-usb-6fire

Got as far as the part where it said to insert modules as follows: modprobe snd-usb-6fire ; modprobe snd-pcm-oss ; modprobe snd-mixer-oss ; modprobe snd-seq-oss

Kept getting errors saying the three oss modules weren't found and basically stopped at this point. I thentried to play back some mp3s as usual - no sound. It looks like the system is recognising the soundcard as a pci device, but the alsa is not recognising anything. My sounds settings show only a 'dummy device'.

Not entirely sure what I've done, and tried reverting to Ubuntu core audio modules using: sudo aptitude install linux-ubuntu-modules-`uname -r` linux-generic

But get the message: "Couldn't find any package whose name or description matched "linux-ubuntu-modules-3.5.0-23-generic"

Any ideas what to do now?

Thanks in advance...

Marty

p.s. More system info here:

Ubuntu 12.10

Also have a log from ALSA here: http://www.alsa-project.org/db/?f=4fef428f5ccbfc6efba65cabf4af2edebf2d06df

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: alsa-base 1.0.25+dfsg-0ubuntu3
ProcVersionSignature: Ubuntu 3.5.0-23.35-generic 3.5.7.2
Uname: Linux 3.5.0-23-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 2.6.1-0ubuntu10
Architecture: i386
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
Date: Fri Feb 1 16:57:34 2013
InstallationDate: Installed on 2012-02-08 (359 days ago)
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: Upgraded to quantal on 2013-01-20 (12 days ago)
dmi.bios.date: 04/02/2009
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 1.02.22
dmi.board.asset.tag: Tag 12345
dmi.board.name: M740TU(N)/M760TU(N)/W7X0TUN
dmi.board.vendor: CLEVO Co.
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr1.02.22:bd04/02/2009:svnCLEVOCO.:pnM740TU(N)/M760TU(N)/W7X0TUN:pvrNotApplicable:rvnCLEVOCo.:rnM740TU(N)/M760TU(N)/W7X0TUN:rvrNotApplicable:cvnNoEnclosure:ct1:cvrN/A:
dmi.product.name: M740TU(N)/M760TU(N)/W7X0TUN
dmi.product.version: Not Applicable
dmi.sys.vendor: CLEVO CO.

[Daniel Letzeisen (dtl131)]

It should have worked out of the box. Now your ALSA driver is borked (how did you try to update it?)

Ubuntu no longer builds oss modules with its kernel, so don't try to modprobe those modules (you won't need them anyway).

[Daniel Letzeisen (dtl131)]

Oh, and the command to reinstall the kernel modules is:
sudo apt-get install --reinstall linux-image-`uname -r`

[Marty Clark (chuzzlewit69)]

Hi Dave, managed to fix y ALSA driver and have internal sound back. Ubuntu will recognise my terratec card out of the box and is listed as such using lsusb:

Bus 002 Device 008: ID 0ccd:0080 TerraTec Electronic GmbH
Bus 002 Device 003: ID 0bda:8189 Realtek Semiconductor Corp. RTL8187B Wireless 802.11g 54Mbps Network Adapter
Bus 002 Device 004: ID 5986:0200 Acer, Inc OrbiCam
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

But it doesn't show up in alsamixer nor when I probe using aplay -l.

Thinking that the module 'snd_usb_6fire' needs to be inserted into my kernel. The modprobe command returns this error though:

insmod /lib/modules/3.5.0-23-generic/extra/snd-usb-6fire.ko
FATAL: Error inserting snd_usb_6fire (/lib/modules/3.5.0-23-generic/extra/snd-usb-6fire.ko): Invalid argument

Any ideas?!

http://www.alsa-project.org/main/index.php/Matrix:Module-usb-6fire

[Raymond (superquad-vortex2)]

you need the firmware

  MODULE_FIRMWARE("6fire/dmx6firel2.ihx");
  MODULE_FIRMWARE("6fire/dmx6fireap.ihx");
  MODULE_FIRMWARE("6fire/dmx6firecf.bin");

http://git.kernel.org/?p=linux/kernel/git/tiwai/sound.git;a=blob;f=sound/usb/6fire/firmware.c;hb=HEAD

[Marcus Tomlinson (marcustomlinson)]

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

[Launchpad Janitor (janitor)]

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]