[FEISTY] firefox crashed [@~nsCOMPtr_base] -- colorzilla crash

[Eros Zanchetta]

Binary package hint: firefox

... Firefox does not start

Very often Firefox refuses to start. The task appears in the Gnome taskbar saying "Starting firefox", but after a while the process dies without ever showing the main window of the application.

Sometimes it takes two or three attempts to start it successfully.

ProblemType: Bug
Architecture: i386
Date: Mon Apr 30 17:14:29 2007
DistroRelease: Ubuntu 7.04
Package: firefox 2.0.0.3+1-0ubuntu2
PackageArchitecture: i386
SourcePackage: firefox
Uname: Linux susanoo 2.6.20-15-generic #2 SMP Sun Apr 15 07:36:31 UTC 2007 i686 GNU/Linux

[John Vivirito (gnomefreak)]

Thank you for the bug report. Could you please try to obtain a backtrace by following the instructions on https://wiki.ubuntu.com/MozillaTeam/Bugs or attach the crash report located in /var/crash.
This will greatly aid us in tracking down your problem.

[Eros Zanchetta (eros)]

Tonight it happened again. I'm forced to use Konqueror to attach the crash report because Firefox won't start.

[Eros Zanchetta (eros)]

I was forced to regenerate the profile to get Firefox to work again. Now everything seems to be working OK.

But it could happen again...

[Hilario J. Montoliu (hjmf) (hmontoliu)]

Retrace done.

Extract from retraced stacktrace:
...
#0 ~nsCOMPtr_base (this=0x80004002) at nsCOMPtr.cpp:80
#1 ?? ()
#2 ?? ()
#3 ?? ()
#4 ?? ()
#5 ?? ()
#6 ?? ()
#7 ?? ()
#8 ?? ()
#9 ?? ()
...
Tagging as mt-confirm mt-needtestcase for further processing

[Hilario J. Montoliu (hjmf) (hmontoliu)]

Retraced Thread Stacktrace

[Hilario J. Montoliu (hjmf) (hmontoliu)]

Thank you eros for your report,

This particular issue has already been reported as bug #85382 [1]
(MASTER firefox crashed - colorzilla -
[@nsNativeComponentLoader::AutoRegisterComponent]).

Please feel free to add any other information you might consider to be related
to this particular issue (e.g. a test case) either to [1] or [2].

As the original reporter you'll be informed by email of all comments or changes
that affects either this report or the Master Bug (bug #85382 [1]).
You can unsubscribe [3] to stop receiving this mailing at any time.

And, of course, please don't doubt to report any other crashes/issues you might
find in the future.

Further information can be found at [4].

Again, thank you.

[1] https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/85382
[2] https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/111260
[3] https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/85382/+subscribe
[4] https://wiki.ubuntu.com/MozillaTeam/Bugs