Firefox main window losing focus performing certain tasks on gmail

[Philip Wyett]

Binary package hint: firefox

Firefox main window loosing focus when perform certain tasks.

Steps to reproduce:

1. In gmail, delete an email from your inbox.
2. Click on 'Deleted Items' to enter that section.
3. Click on the link 'Empty Wastebasket now' just above the listed email.
4. When confirmation dialog appears, click OK to confirm action.
5. Once dialog disappears, move your mouse over the links in the left hand menu and no hand will appear
    and will require you click ito teh firefoc main window for it to return.

[John Vivirito (gnomefreak)]

Tagging as neeedtester

[Mike Lundy (novas0x2a)]

I can confirm that there are focus problems with firefox 3 and gmail.
Easiest way to reproduce problem:
1) Go to Gmail settings, turn on keyboard shortcuts (make sure to save changes)
2) Go to https://mail.google.com (it's important to trigger a full reload- just going back to the inbox isn't good enough)
3) Hit j. Expected behavior is to move the arrow down. It does not.
4) Click to the right of the 'refresh' button (clicking into the mail frame)
5) Hit j. Arrow now moves down as expected

Alternate way to fix it:
4) Hit shift-tab 4 times, moving the focus backward though the list until it lands on the right frame.
5) Hit j, Arrow now moves down as expected

Various gmail operations will land the focus into an odd state. For instance, doing a search seems to put the focus one item beyond where it should be (shift-tab once will fix it).

Hopefully that'll provide a place to start. If you have more questions, I'll respond :)

[Mike Lundy (novas0x2a)]

Sorry I didn't specify, but this problem also requires the new Gmail- the 'Newer Version'. The problem does not appear with the 'Older Version'.

[Mike Lundy (novas0x2a)]

Since I've added information, marking it new again. Feel free to poke me if you need more.

[Matthew Woerly (nattgew)]

I tried this and got the hand after the popup...
How do I know "Newer Version" from "Older Version?"

[Mike Lundy (novas0x2a)]

If you look at the top bar, it says something like:

<email address hidden> | Settings | X Version | Help | Sign out

If X==Older, you're using the newer version
if X==Newer you're using the older version.

The newer version is almost a complete backend rewrite with few user-visible changes.

Also, I didn't specify this before, but I tried this on a clean profile and in safe mode. Also (less pertinent here) it's present in both the linux and windows versions. I have been unable to nail down whether the bug is with gmail or with firefox (though I suspect firefox), which is why i filed here rather than there.

[Matthew Woerly (nattgew)]

Ok, thanks, I see it now, too.

[Matthew Woerly (nattgew)]

User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9b4) Gecko/2008031317 Firefox/3.0b4
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9b4) Gecko/2008031317 Firefox/3.0b4

Window loses focus after confirmation dialog appears and is dismissed.

Reproducible: Always

Steps to Reproduce:
1. In gmail, delete an email from your inbox.
2. Click on 'Trash' to enter that section.
3. Click on the link 'Empty Trash now' just above the listed email.
4. When confirmation dialog appears, click OK to confirm action.
5. Once dialog disappears, move your mouse over the links in the left hand menu.
Actual Results:
No hand will appear and will require you click into the Firefox main window for it to return.

Expected Results:
A hand will appear on the links.

This only happens on the "Newer Version" of Gmail (accessible/visible in upper right between Help and Settings)

[Matthew Woerly (nattgew)]

Forgot to mention this happens in Windows/Linux both.

[Matthew Woerly (nattgew)]

And linking to bug report filed on Launchpad for Ubuntu.
https://bugs.launchpad.net/firefox/+bug/110246

[Matthew Woerly (nattgew)]

Reported and linked upstream.

[John Vivirito (gnomefreak)]

The bug number for upstream is not correct as the page cannot be displayed. marking invalid

[John Vivirito (gnomefreak)]

Nattgew please add the link in a comment.
What version of firefox does this happen with and is it only gmail that shows this problem? Im not seeing by the complaints how this is related to firefox if it depends on what version of gmail you are using. If google changed the behavour of gmail than it is a bug on googles code not firefox. Please try to reproduce with other web browsers (opera, epiphany,seamonkey,ect..) from Ubuntu repos and let me know if same problem is present.

[John Vivirito (gnomefreak)]

Please dont change status back to new a new bug is one that has no info on it nor any replies.

[Mike Lundy (novas0x2a)]

Affected:
Every version of Firefox 3 I've tried (minefields, alphas, betas) on Linux and Windows

Not affected:
Firefox 2
Epiphany
Internet Explorer

I've only seen it with Gmail, yes, but that's not really a good test, given how few keyboard-driven webapps there are. It doesn't tend to affect mouse users because their first click fixes the focus problem.

(John, I'm not sure why the upstream bug didn't load for you, but https://bugzilla.mozilla.org/show_bug.cgi?id=425059 works just fine for me.)

[Matthew Woerly (nattgew)]

Works for me too.

[Philip Wyett (philwyett)]

Updates to the google interface over the last 2 weeks has eliminated this issue
for me under 7.10 with Firefox and compiz turned off.

[John Vivirito (gnomefreak)]

The people from the Launchpad bug say it was fixed in Googles interface with latest updates to it. Most likely they added support for 1.9 branch+ Firefox. Sty2acc,
Can you please test it with now since the Google updates.

[John Vivirito (gnomefreak)]

-----BEGIN PGP SIGNED MESSAGE-----
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Philip Wyett wrote:
| Updates to the google interface over the last 2 weeks has eliminated
this issue
| for me under 7.10 with Firefox and compiz turned off.
|
Ok thanks for the update I'm gonna close this bug for now seeing as
everyone stated its fixed by Googles updates.

- --
Sincerely Yours,
~ John Vivirito

https://launchpad.net/~gnomefreak
https://wiki.ubuntu.com/JohnVivirito
Linux User# 414246
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[John Vivirito (gnomefreak)]

I also commented on the upstream bug about the updates and asked the reporter to test.

[John Vivirito (gnomefreak)]

Added upstream task just to track.

[Vseerror (vseerror)]

=> incomplete due to no response

[Matthew Woerly (nattgew)]

In Gmail in 4.0b12pre, using "Delete Forever" on all mail does not produce a confirmation dialog, so this is no longer applicable.