Image OMITTED from pdf printed with lpr (works with acroread)

Bug #1102282 reported by jimav
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Images in certain PDF files are missing when printed using "lpr test.pdf" to a postscript level 2 printer (hp3030).

The image is not missing when printed through acroread to the same printer.

I'll attach a test pdf. The "circle of hands" image is missing when printed using lpr

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: cups-bsd 1.5.3-0ubuntu6
ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
Uname: Linux 3.2.0-29-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.0.1-0ubuntu15.1
Architecture: amd64
Date: Sun Jan 20 20:11:38 2013
InstallationMedia: Xubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
Lpstat:
 device for hp-LaserJet-3030: hp:/usb/hp_LaserJet_3030?serial=00CNBM066305
 device for hp-LaserJet-3030-Fax: hpfax:/usb/hp_LaserJet_3030?serial=00CNBM066305
 device for PDF: cups-pdf:/
MachineType: System manufacturer System Product Name
MarkForUpload: True
Papersize: letter
PpdFiles:
 hp-LaserJet-3030: HP LaserJet 3020 3030 Postscript (recommended)
 PDF: Generic CUPS-PDF Printer
 hp-LaserJet-3030-Fax: HP Fax hpcups
ProcEnviron:
 LANGUAGE=
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic root=UUID=8aaca318-f079-4a4f-95c0-735aa54bed2d ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to precise on 2012-08-10 (163 days ago)
dmi.bios.date: 09/21/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1408
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P6T
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1408:bd09/21/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP6T:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
jimav (james-avera) wrote :
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Jim,
Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu and cups have been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 1102282
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and cups better.
G

Changed in cups (Ubuntu):
status: New → Incomplete
Revision history for this message
jimav (james-avera) wrote :

I no longer have a postscript printer, so don't know if this is still a problem.

Since nobody else reported this, I guess it's best to close as invalid.

Changed in cups (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Thanks for the update, Jimav. And thanks for changing the status.
Have a great day!
:)
G

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