[Dell Inc. Latitude E6320] suspend/resume failure

Bug #1099313 reported by Stan Schymanski
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

I was prompted to automatically submit this bug report after an "internal system error" was detected. All I did was to close the lid last night and re-open it this morning. Usually the laptop does a suspend to ram and wakes up again. This time it rebooted and detected a system error. Since debug info is being attached automatically, I am not adding any more info at this point. Hope it's helpful anyway.

ProblemType: KernelOops
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-22-generic 3.5.0-22.34
ProcVersionSignature: Ubuntu 3.5.0-22.34-generic 3.5.7.2
Uname: Linux 3.5.0-22-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.6.1-0ubuntu9
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: sschyman 2372 F.... pulseaudio
Date: Mon Jan 14 08:33:58 2013
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=c34c4140-0bc1-44ff-b072-6ebb317f1c95
InstallationDate: Installed on 2011-06-28 (565 days ago)
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427)
InterpreterPath: /usr/bin/python3.2mu
MachineType: Dell Inc. Latitude E6320
MarkForUpload: True
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-22-generic root=UUID=5083e04c-1bad-44bf-a241-c839914a697a ro crashkernel=384M-2G:64M,2G-:128M
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-22-generic N/A
 linux-backports-modules-3.5.0-22-generic N/A
 linux-firmware 1.95
SourcePackage: linux
Title: [Dell Inc. Latitude E6320] suspend/resume failure
UpgradeStatus: Upgraded to quantal on 2012-10-27 (79 days ago)
UserGroups:

dmi.bios.date: 08/15/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A15
dmi.board.name: 087HK7
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA15:bd08/15/2012:svnDellInc.:pnLatitudeE6320:pvr01:rvnDellInc.:rn087HK7:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6320
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

Revision history for this message
Stan Schymanski (schymans) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
penalvch (penalvch) wrote :

Stan Schymanski, as per http://www.dell.com/support/troubleshooting/us/en/19/Product/latitude-e6320 an update is available for your BIOS (A18). If you update to this, does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

tags: added: bios-outdated-a18 needs-upstream-testing regression-potential
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.