[Audigy2 - SB Audigy 2 [SB0240], playback] No sound at all, even with patches and modules

[Luke Herranen]

Ubuntu 12.10

I am getting absolutely no sound at all from my Audigy 2 setup. I have performed the following actions:

- Unmuted all channels in alsamixer
- Disabled onboard audio
- Tried various packages
- Completely wiped and reinstalled Ubuntu
- Updated all software packages
- Verified via aplay -l that my soundcard is recognized (it is)
- Tried all of the port jacks on the back of the soundcard
- Downloaded liblo10k (emu10k patch)

Still, nothing. When I go to Sound Settings, I have a choice between the S/PDIF and two analog outputs on my Audigy. Selecting any one of the three and then testing produces no sound at all. Speakers verified to work fine with a Windows 7 OS on the same machine.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: alsa-base 1.0.25+dfsg-0ubuntu3
ProcVersionSignature: Ubuntu 3.5.0-21.32-generic 3.5.7.1
Uname: Linux 3.5.0-21-generic x86_64
ApportVersion: 2.6.1-0ubuntu9
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gloriouspeanut 1870 F.... pulseaudio
 /dev/snd/pcmC0D0p: gloriouspeanut 1870 F...m pulseaudio
Date: Tue Jan 8 15:28:13 2013
EcryptfsInUse: Yes
InstallationDate: Installed on 2013-01-08 (0 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Audigy2 failed
Symptom_Card: SB Audigy - SB Audigy 2 [SB0240]
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gloriouspeanut 1870 F.... pulseaudio
 /dev/snd/pcmC0D0p: gloriouspeanut 1870 F...m pulseaudio
Symptom_Type: No sound at all
Title: [Audigy2 - SB Audigy 2 [SB0240], playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/14/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: FB
dmi.board.name: M68M-S2P
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFB:bd06/14/2010:svnGigabyteTechnologyCo.,Ltd.:pnM68M-S2P:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnM68M-S2P:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: M68M-S2P
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

[ZEROtech (zero-ales-zagar)]

Did you try changing settings from alsamixer in terminal?
I selected audigy from the sound settings then whent into alsamixer and changed the tone to on and after that you have to change the audio level for pcm that your using and master.
I don't know where you can select your primary sound card but the sound settings switch from motherboard sound to audigy.

Sorry for my english :D

[Luke Herranen (gloriouspeanut)]

Thanks for your reply, ZEROtech. I did go to alsamixer, and enabled the "tone" (it was disabled before), but still no sound. I tried enabling and disabling various other options but still, no sound. Can I take a screenshot of something to help?

[Raymond (superquad-vortex2)]

http://git.kernel.org/?p=linux/kernel/git/tiwai/sound.git;a=commitdiff;h=1f9da5544073d38e05139f8ce9da24e78653c73e;hp=5370d96f85962769ea3df3a81cc885f257c51589

Advanced information - PCI Vendor/Device/Subsystem ID's
!!--------------------------------------------------------

01:07.0 0401: 1102:0004 (rev 04)
 Subsystem: 1102:1007

you may need to the workaround or add .invert_shared_spdif = 1, similar to the above patch

       {.vendor = 0x1102, .device = 0x0004, .subsystem = 0x10071102,
         .driver = "Audigy2", .name = "SB Audigy 2 [SB0240]",
          .id = "Audigy2",
          .emu10k2_chip = 1,
          .ca0102_chip = 1,
          .ca0151_chip = 1,
          .spk71 = 1,
          .spdif_bug = 1,
          .adc_1361t = 1, /* 24 bit capture instead of 16bit */
          .ac97_chip = 1} ,

[JohnEverest (john-everest)]

I have a similar problem on Kubuntu 15.10

Loaded sound font Claudio_Piano.sf2 with asfxload.
File wavetableD1 contains

Device: Emu10k1
Ports: 4
Addresses: 17:0 17:1 17:2 17:3
Use Counter: 0
Max Voices: 64
Allocated Voices: 0
Memory Size: 134217728
Memory Available: 128119842
Allocated Blocks: 12
SoundFonts: 1
Instruments: 22
Samples: 11
Locked Instruments: 22
Locked Samples: 11

----------
Output from aplaymidi -l

 Port Client name Port name
 14:0 Midi Through Midi Through Port-0
 16:0 SB Audigy 2 ZS [SB0353] Audigy MPU-401 (UART)
 16:32 SB Audigy 2 ZS [SB0353] Audigy MPU-401 #2
 17:0 Emu10k1 WaveTable Emu10k1 Port 0
 17:1 Emu10k1 WaveTable Emu10k1 Port 1
 17:2 Emu10k1 WaveTable Emu10k1 Port 2
 17:3 Emu10k1 WaveTable Emu10k1 Port 3
128:0 TiMidity TiMidity port 0
128:1 TiMidity TiMidity port 1
128:2 TiMidity TiMidity port 2
128:3 TiMidity TiMidity port 3

-----------
alsamixer synth playback volume is at 100%

-----------
aplaymidi -p 17:0 <test file>.mid - gives no sound at all or distorted segments separated periods of by silence.

aplaymidi -p 128:0 <test file>.mid - works OK

[Raymond (superquad-vortex2)]

You have to load the sound fonts .sf2 to by asfxload before playing hardware synth

[Raymond (superquad-vortex2)]

https://git.kernel.org/cgit/linux/kernel/git/tiwai/sound.git/commit/sound?id=2db1a57986d37653583e67ccbf13082aadc8f25d

The sound card limit to 32 bits address space, you need to specify wavetable size if sound fonts larger than 32 MB

[Raymond (superquad-vortex2)]

https://git.kernel.org/cgit/linux/kernel/git/tiwai/sound.git/tree/Documentation/sound/alsa/ALSA-Configuration.txt

[JohnEverest (john-everest)]

Ref #6 - "Loaded sound font Claudio_Piano.sf2 with asfxload." (See #5)
Ref #7 - Wavetable size = 5.8MB . asfxload -M => "DRAM memory left = 125117

[Raymond (superquad-vortex2)]

https://git.kernel.org/cgit/linux/kernel/git/tiwai/sound.git/log/sound/pci?qt=grep&q=emu10k1

You may need to try previous live cd if it work before

[Raymond (superquad-vortex2)]

https://git.kernel.org/cgit/linux/kernel/git/tiwai/sound.git/log/sound/synth

[JohnEverest (john-everest)]

I think my problem is related to Kubuntu 15.10 64bit. I have installed Kubuntu 15.10 32bit in another partition and midi works very well.

The problem would appear to be a 64bit incompatibility somewhere.