Ubuntu thinks Enter/Return key is being held in depressed position

Bug #1093811 reported by Removed by request
8
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Device in question is Asus EP121 slate and has Ubuntu 12.04 LTS installed. Device is touchscreen and has no keyboard/mouse attached. Upon logging into Unity desktop, Ubuntu acts as if the Enter/Return key is being pressed and held. Tapping the Ubuntu logo to open the unity dashboard results in hundreds of instances of Home folder being opened until i either manually restart or the computer crashes. Opening terminal window is pointless because enter is being "held" and it just returns to a new line without being able to type anything. Opening any application results in whatever the default button (if any) being depressed by Enter.

Ubuntu behaves fine if you physically connect a keyboard and press the enter button. Software updates current as of 12/25/2012. No proprietary drivers are found for the system.

1) The release of Ubuntu you are using: Ubuntu 12.04.1 LTS
2) The version of the package you are using: na
3) What you expected to happen: to be able to use Ubuntu on touch based x64 computer
4) What happened instead: unless physical keyboard/mouse is available, OS is useless on EP121

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1093811/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Hallo
can you please attach here /var/log/syslog and /var/log/Xorg.0.log.old and /var/log/kern.log just after reproduce the bug so I can take a look.
Thanks
fabio
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

Changed in ubuntu:
status: New → Incomplete
Revision history for this message
Removed by request (removed4004731) wrote :

kern.log

Revision history for this message
Removed by request (removed4004731) wrote :

syslog

Revision history for this message
Removed by request (removed4004731) wrote :

Xorg.0.log.old

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for Ubuntu because there has been no activity for 60 days.]

Changed in ubuntu:
status: Incomplete → Expired
Changed in ubuntu:
status: Expired → New
tags: added: precise
Ross Gammon (rosco2)
affects: ubuntu → linux (Ubuntu)
tags: added: kernel-input
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1093811

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.0 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.0-rc5-vivid/

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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