sound applet doesn't work

Bug #1089675 reported by alberto
20
This bug affects 4 people
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Under System - Preferences - Sound it is possible to choose a Device. Although there is no device listed, my audio device works and I can set the volume only through a terminal using alsamixer. As a result, I can't set the volume through the sound-applet.
This is my audio device: "00:1b.0 Audio device: Intel Corporation 82801JI (ICH10 Family) HD Audio Controller"
Using Ubuntu 13.04
Version of the package: 1:3.6.3-0ubuntu8

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: gnome-control-center 1:3.6.3-0ubuntu8
ProcVersionSignature: Ubuntu 3.7.0-5.13-generic 3.7.0-rc8
Uname: Linux 3.7.0-5-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.7-0ubuntu1
Architecture: amd64
Date: Wed Dec 12 23:30:03 2012
ExecutablePath: /usr/bin/gnome-control-center
InstallationDate: Installed on 2012-12-11 (0 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20121211)
MarkForUpload: True
ProcEnviron:
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
 PATH=(custom, no user)
 LANG=it_IT.UTF-8
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)
usr_lib_gnome-control-center:
 activity-log-manager-control-center 0.9.4-0ubuntu6.1
 deja-dup 25.1.1-0ubuntu2
 gnome-control-center-signon 0.1.2bzr12.12.05-0ubuntu1
 gnome-control-center-unity 1.0-0ubuntu1
 indicator-datetime 12.10.3daily12.11.23-0ubuntu1

Revision history for this message
alberto (comes94) wrote :
affects: gnome-control-center (Ubuntu) → pulseaudio (Ubuntu)
Revision history for this message
Raymond (superquad-vortex2) wrote :

post the output of alsa-info.sh

and

pactl list

Revision history for this message
alberto (comes94) wrote :

Here it is:

alberto@alberto-Aspire-X3812:~$ alsa-info.sh
alsa-info.sh: command not found
alberto@alberto-Aspire-X3812:~$ pactl list
Connection failure: Connection refused
pa_context_connect() failed: Connection refused

Revision history for this message
Raymond (superquad-vortex2) wrote :
Revision history for this message
alberto (comes94) wrote :
Revision history for this message
Andrea Bellitto (9600xt) wrote :

I have the same problem, and it happen to me after i install ia32-libs and all it's releated package. It happened yesterday, i formatted with today ubuntu 13.04 live cd image, all seems to work, after many boot of the system all was working until i decided to do:

sudo apt-get install ia32-libs

after that immediatly rebooted ad nomore audio control, only alsamixer from terminal emulator!

Revision history for this message
Andrea Bellitto (9600xt) wrote :
Download full text (40.8 KiB)

this is my output of:

/usr/share/alsa-base/alsa-info.sh

upload=true&script=true&cardinfo=
!!################################
!!ALSA Information Script v 0.4.60
!!################################

!!Script ran on: Thu Dec 13 19:03:22 UTC 2012

!!Linux Distribution
!!------------------

Ubuntu Raring Ringtail (development branch) \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu Raring Ringtail (development branch)" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu Raring Ringtail (development branch)" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/"

!!DMI Information
!!---------------

Manufacturer: Acer
Product Name: Aspire 5930
Product Version: 0100

!!Kernel Information
!!------------------

Kernel release: 3.7.0-6-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: k3.7.0-6-generic
Library version: 1.0.25
Utilities version: 1.0.25

!!Loaded ALSA modules
!!-------------------

snd_hda_intel

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - No

ESound Daemon:
      Installed - Yes (/usr/bin/esd)
      Running - No

!!Soundcards recognised by ALSA
!!-----------------------------

 0 [Intel ]: HDA-Intel - HDA Intel
                      HDA Intel at 0xf6600000 irq 49

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)

!!Advanced information - PCI Vendor/Device/Subsystem ID's
!!--------------------------------------------------------

00:1b.0 0403: 8086:293e (rev 03)
 Subsystem: 1025:013f

!!Modprobe options (Sound related)
!!--------------------------------

snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2

!!Loaded sound module options
!!--------------------------

!!Module: snd_hda_intel
 align_buffer_size : -1
 bdl_pos_adj : 1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 beep_mode : N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N
 enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
 enable_msi : -1
 id : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 index : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 model : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(n...

Revision history for this message
alberto (comes94) wrote :

The same happened to me, I guess there is some issue with 32-bit libraries, but I'm not sure at all.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in pulseaudio (Ubuntu):
status: New → Confirmed
Revision history for this message
Andrea Bellitto (9600xt) wrote :

I solved the problem by doing:

sudo apt-get install pulseaudio-esound-compat

so replacing pulseaudio-esound-compat:i386 with it's x64 counterpart ;)

Revision history for this message
alberto (comes94) wrote :

Ok this solved also for me, thanks.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 13.04 (raring) reached end-of-life on January 27, 2014.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test.

Changed in pulseaudio (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.]

Changed in pulseaudio (Ubuntu):
status: Incomplete → Expired
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