Print first pdf file works, second pdf file results in garbage output

Bug #1089628 reported by Keith Clark
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I can print my first pdf file with no issues. It comes out fine. I try to print a second pdf file and just random text/characters are printed. Only solution is to turn the printer off, cancel the print job and then print the file again. It then works.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: cups 1.6.1-0ubuntu11.3
ProcVersionSignature: Ubuntu 3.5.0-19.30-generic 3.5.7
Uname: Linux 3.5.0-19-generic x86_64
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
Date: Wed Dec 12 15:57:18 2012
InstallationDate: Installed on 2011-09-28 (441 days ago)
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
Lpstat:
 device for HP-Deskjet-D4100-series: usb://HP/Deskjet%20D4100%20series?serial=TH652333FH04D6
 device for Stylus-COLOR-740: usb://EPSON/Stylus%20COLOR%20740
MachineType: Gigabyte Technology Co., Ltd. G41MT-D3V
MarkForUpload: True
Papersize: letter
PpdFiles:
 HP-Deskjet-D4100-series: HP Deskjet d4100 Series, hpcups 3.12.6
 Stylus-COLOR-740: Epson Stylus Color 740 - CUPS+Gutenprint v5.2.9
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-19-generic root=UUID=578ed1f6-e729-476a-8e6f-d12f05d8d5cf ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to quantal on 2012-11-18 (24 days ago)
dmi.bios.date: 03/09/2011
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F2
dmi.board.name: G41MT-D3V
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF2:bd03/09/2011:svnGigabyteTechnologyCo.,Ltd.:pnG41MT-D3V:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnG41MT-D3V:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: G41MT-D3V
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Keith Clark (keithclark) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in cups (Ubuntu):
status: New → Confirmed
Revision history for this message
wilk (j-cubizolles) wrote :

The same problem started to happen to me on Trusty then Utopic on a LaserJet P2055d

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

wilk, your problem is not necessarily the same as the one treated here, especially because this bug report is several years old. Therefore please create a new bug and follow the instructions on https://wiki.ubuntu.com/DebuggingPrintingProblems. Thanks.

Revision history for this message
Jamie Strandboge (jdstrand) wrote :

The apparmor denials have since been fixed, removing the apparmor tag.

tags: removed: apparmor
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