Backlight Not Working

Bug #1087773 reported by Clownfishy
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Screen is always dim, cannot force the backlight on.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: xorg 1:7.7+1ubuntu4
ProcVersionSignature: Ubuntu 3.7.0-4.12-generic 3.7.0-rc7
Uname: Linux 3.7.0-4-generic i686
ApportVersion: 2.6.1-0ubuntu6
Architecture: i386
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Fri Dec 7 16:37:22 2012
DistUpgraded: Fresh install
DistroCodename: quantal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 NVIDIA Corporation G71 [Quadro FX 2500M] [10de:029a] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:019b]
InstallationDate: Installed on 2012-09-22 (76 days ago)
InstallationMedia: Ubuntu GNOME Remix 12.10 "Quantal Quetzal" - Alpha i386(20120912)
MachineType: Dell Inc. Precision M90
MarkForUpload: True
ProcEnviron:
 LANGUAGE=en_GB:en
 TERM=unknown
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.7.0-4-generic root=UUID=e6a51b8d-824e-43e1-af98-262856fd3f72 ro vesafb.invalid=1 plymouth:debug nopat drm.debug=0xe
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/16/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 0YD632
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA08:bd10/16/2008:svnDellInc.:pnPrecisionM90:pvr:rvnDellInc.:rn0YD632:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Precision M90
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.40+git20121123.171666e4-0ubuntu0ricotz2~quantal
version.libgl1-mesa-dri: libgl1-mesa-dri 9.1~git20121204.ec83535c-0ubuntu0ricotz~quantal
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.1~git20121204.ec83535c-0ubuntu0ricotz~quantal
version.xserver-xorg-core: xserver-xorg-core 2:1.13.0.902+git20121207+server-1.13-branch.ede07c1a-0ubuntu0ricotz~quantal
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.0.99+git20121126.60cd6cea-0ubuntu0sarvatt~quantal
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.20.15+git20121203.6f675eea-0ubuntu0sarvatt~quantal
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.4+git20121126.3b33a0b4-0ubuntu0sarvatt~quantal

Revision history for this message
Clownfishy (clownfishy) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Clownfishy, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

If reproducible, could you also please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc6

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags: added: latest-bios-a08
affects: xorg (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance: Undecided → Medium
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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