Duplex options ignored for printing Postscript

Bug #1087075 reported by Reuben Thomas
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Printing a Postscript file using

lp -o Duplex=DuplexNoTumble foo.ps

does not give duplex output. I have read other bug reports, turned collation off &c. and I can't see anything else that might be causing the problem. Printing from the gtk print dialog, the duplex setting I choose is respected, but because of a font-related bug with gtkprint, I'm using the lp command directly to print my Postscript file.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: cups 1.6.1-0ubuntu11.3
ProcVersionSignature: Ubuntu 3.5.0-19.30-generic 3.5.7
Uname: Linux 3.5.0-19-generic x86_64
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
Date: Thu Dec 6 00:59:07 2012
InstallationDate: Installed on 2011-10-14 (418 days ago)
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
Lpstat: device for bunyan: dnssd://Lexmark%20X543._ipp._tcp.local/
MachineType: Apple Inc. MacBookAir4,2
MarkForUpload: True
Papersize: a4
PpdFiles: bunyan: Lexmark X543
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-19-generic root=UUID=3f1df709-5d4e-4a93-8844-6cf574c52f87 ro rootflags=subvol=@ quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to quantal on 2012-10-20 (46 days ago)
dmi.bios.date: 06/30/2011
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MBA41.88Z.0077.B00.1106300929
dmi.board.asset.tag: Base Board Asset Tag#
dmi.board.name: Mac-742912EFDBEE19B3
dmi.board.vendor: Apple Inc.
dmi.board.version: MacBookAir4,2
dmi.chassis.type: 10
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-742912EFDBEE19B3
dmi.modalias: dmi:bvnAppleInc.:bvrMBA41.88Z.0077.B00.1106300929:bd06/30/2011:svnAppleInc.:pnMacBookAir4,2:pvr1.0:rvnAppleInc.:rnMac-742912EFDBEE19B3:rvrMacBookAir4,2:cvnAppleInc.:ct10:cvrMac-742912EFDBEE19B3:
dmi.product.name: MacBookAir4,2
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.

Revision history for this message
Reuben Thomas (rrt) wrote :
Revision history for this message
Reuben Thomas (rrt) wrote :

On further investigation, I cannot print a Postscript file duplex at all, either using lp or from Evince, so the problem appears to be with CUPS's Postscript backend.

summary: - Command-line duplex option to lp is ignored
+ Duplex options ignored for printing Postscript
Revision history for this message
Reuben Thomas (rrt) wrote :

To clarify: I can print PDF duplex fine.

Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Rueben.
Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu and cups have been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 1087075
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and cups better.
G

Changed in cups (Ubuntu):
status: New → Incomplete
Revision history for this message
Reuben Thomas (rrt) wrote :

I can confirm that this bug still exists in Ubuntu 16.04.5: specifically, I tried printing two pages of a PostScript file from Evince with Duplex set to "Long Edge (Standard)", and instead of a single sheet with both pages, the printer printed on two sheets.

I also had the following error on the terminal from which I launched Evince: "fatal internal error -100" eight times, without a newline between the repetitions.

It would be good to find a solution to this problem.

Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hi Reuben. Thanks for the update. I will change the status back to “new” and will look at next steps.
Take care
:)
G

Changed in cups (Ubuntu):
status: Incomplete → New
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in cups (Ubuntu):
status: New → Confirmed
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