Unity crashes after 24 days uptime

Bug #1086314 reported by James Dick
8
This bug affects 2 people
Affects Status Importance Assigned to Milestone
unity (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

with 100% regularity after approx 24 days and a few hours uptime, the application panel on the left of the screen "crashes" and becomes completely unusable.

i cannot tell if this is compiz or unity or something else causing the issue.

in the enterprise environment i work in, it is impossible to work with.

the only solution when this happens is to log out/in or reboot. i have tried to re-start various unity related services and nothing seems to fix it.

i have attached a screen shot.

for a LTS release this is, sadly, not acceptable.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: unity-services 5.16.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-32.51-generic-pae 3.2.30
Uname: Linux 3.2.0-32-generic-pae i686
NonfreeKernelModules: symap_custom_3.2.0_32_generic_pae_i686 symev_custom_3.2.0_32_generic_pae_i686 nvidia
ApportVersion: 2.0.1-0ubuntu15
Architecture: i386
CompizPlugins: [core,bailer,detection,composite,opengl,decor,mousepoll,vpswitch,regex,animation,snap,expo,move,compiztoolbox,place,grid,imgpng,gnomecompat,wall,ezoom,workarounds,resize,fade,unitymtgrabhandles,scale,session,unityshell]
Date: Tue Dec 4 10:13:13 2012
EcryptfsInUse: Yes
ExecutablePath: /usr/lib/unity/unity-panel-service
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111011)
MarkForUpload: True
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANGUAGE=en_GB:en
 LANG=en_GB.UTF-8
SourcePackage: unity
UpgradeStatus: Upgraded to precise on 2012-09-20 (74 days ago)

Revision history for this message
James Dick (jamesmdick) wrote :
Revision history for this message
James Dick (jamesmdick) wrote :

here is a screenshot showing the issue

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 806248, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in unity (Ubuntu):
status: New → Confirmed
Revision history for this message
James Dick (jamesmdick) wrote :

i installed the latest unity fixes mentioned in the duplicate, and the problem has been fixed. current uptime is 34 days with no issues. this can now be closed. thank you!

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