Empathy doesn't change status upon standby or screen-lock

Bug #1084816 reported by Damien
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
One Hundred Papercuts
Invalid
Undecided
Unassigned
empathy (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I don't know if it's an empathy bug or if it's specific to this distribution. Putting the computer on standby (by closing the lid) or waiting for it to lock the screen does not change empathy online status. For standby, the status is said online at the other end even though there is no connection (error message upon sending a message).

I'm using Bonjour to do the tests.

afaik empathy auto-away is linked to gnome-screensaver, which I don't believe is installed in elementaryOS

Revision history for this message
Cody Garver (codygarver) wrote :

gnome-screensaver is running, enter it in a Terminal and you should get "** (gnome-screensaver:6778): WARNING **: screensaver already running in this session"

affects: elementaryos → empathy
Revision history for this message
Bilal Shahid (s9iper1) wrote :

thanks for taking time in filing the bug to make ubuntu better
i dont understand the bug
u mean when u get resume from suspend the empathy status does not back to available ?

Changed in empathy (Ubuntu):
status: New → Incomplete
no longer affects: empathy
Revision history for this message
Damien (youpla-b) wrote :

When the local computer is put on standby, the remote computer still sees it online. It's not really online, it'sobviously an artifact and when the remote computer tries to contact the local computer (still sleeping), it then receives an error message.

The status is not changed from online to offline when using standby, resulting in potential confusion and loss of messages by the remote computers.

Revision history for this message
Damien (youpla-b) wrote :

And auto-away is similarly broken, the status is never changed from online to away or whatever if the computer is left unattended. This is also a cause of confusion for the other users.

Revision history for this message
Bilal Shahid (s9iper1) wrote :

please attach the screen shot of that error message ?

Revision history for this message
Damien (youpla-b) wrote :

The standby bug doesn't happen anymore. However I still don't have autoaway.

Changed in hundredpapercuts:
milestone: none → papercuts-s-empthy
Revision history for this message
Walter Garcia-Fontes (walter-garcia) wrote :

 Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running apport-collect <bug #> and any other logs that are relevant for this particular issue.

Changed in hundredpapercuts:
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for empathy (Ubuntu) because there has been no activity for 60 days.]

Changed in empathy (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Paul White (paulw2u) wrote :

empathy task expired as no reply to comment #7
Marking Papercuts task as invalid to close

Changed in hundredpapercuts:
status: Incomplete → Invalid
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