Scanner Acer paralelo no conecta

Bug #1083670 reported by Alex
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
simple-scan (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Acer Scanner (ScanPrisa 640P) is not detected when connected. Model 6696-0QL manufactured in August-2001
This is a table scanner with parallel connection (no option to connect by USB)
---
Scanner marca Acer (ScanPrisa 640P) no es detectado al conectarse. Modelo 6696-0QL fabricado en August-2001
Se trata de un scanner de mesa, con conexión paralela (no tiene opción de conectarse por USB)

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: simple-scan 3.2.1-0ubuntu1~oneiric1
ProcVersionSignature: Ubuntu 3.0.0-27.44-generic 3.0.45
Uname: Linux 3.0.0-27-generic i686
ApportVersion: 1.23-0ubuntu4
Architecture: i386
Date: Tue Nov 27 11:25:40 2012
DriverPackageVersions:
 libsane 1.0.22-2ubuntu2
 libsane-extras N/A
 hplip 3.11.7-1ubuntu3.1
 hpoj N/A
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Hewlett-Packard HP Compaq dc5100 MT(RQ302UC)
ProcEnviron:
 LANGUAGE=es_PE:es
 PATH=(custom, no user)
 LANG=es_PE.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-27-generic root=UUID=c07581af-1ab9-49f1-b4f2-92701ff4c81e ro quiet splash vt.handoff=7
SimpleScanLog:

SourcePackage: simple-scan
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/25/2005
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786C2 v01.07
dmi.board.name: 09E0h
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: 2UA64410ZV
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr786C2v01.07:bd08/25/2005:svnHewlett-Packard:pnHPCompaqdc5100MT(RQ302UC):pvr:rvnHewlett-Packard:rn09E0h:rvr:cvnHewlett-Packard:ct6:cvr:
dmi.product.name: HP Compaq dc5100 MT(RQ302UC)
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Alex (superdat7) wrote :
Revision history for this message
Michael Nagel (nailor) wrote :

Hi Alex, please post your problem in English, so I can understand you.

Probably this is relevant:

==============================================================
Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it might indeed be a problem with Simple Scan, in our experience, most of the time it is not.
This is why we prepared a check-list at [1] that will let you find out whether or not it really is a problem with Simple Scan and what your options are in either case.

Please read that list and tell us how you decided to proceed. I will set this bug to "Incomplete", so a friendly robot will expire this bug in 60 days if you do not respond. However, we would really prefer to hear back from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues
==============================================================

Changed in simple-scan (Ubuntu):
status: New → Incomplete
Alex (superdat7)
description: updated
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for simple-scan (Ubuntu) because there has been no activity for 60 days.]

Changed in simple-scan (Ubuntu):
status: Incomplete → Expired
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