1002:9553 [Acer Aspire 7535] Having sudden shutdown issues
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Medium
|
Unassigned |
Bug Description
My computer, without warning, is shutting down in the middle of operations. After a hard restart, it will work fine for a while and then do the same thing. I think it might be a power management issue, as my laptop is prone to overheating, but I figure that it's worth reporting.
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: xorg 1:7.7+1ubuntu4
ProcVersionSign
Uname: Linux 3.5.0-18-generic i686
.tmp.unity.
ApportVersion: 2.6.1-0ubuntu6
Architecture: i386
CompizPlugins: No value set for `/apps/
CompositorRunning: compiz
Date: Sat Nov 17 19:32:11 2012
DistUpgraded: Fresh install
DistroCodename: quantal
DistroVariant: ubuntu
ExtraDebuggingI
GraphicsCard:
Advanced Micro Devices [AMD] nee ATI RS780M/RS780MN [Mobility Radeon HD 3200 Graphics] [1002:9612] (prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] Device [1025:0236]
Advanced Micro Devices [AMD] nee ATI RV710 [Mobility Radeon HD 4500/5100 Series] [1002:9553] (prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] Device [1025:0237]
InstallationDate: Installed on 2012-11-13 (4 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
MachineType: Acer Aspire 7535
MarkForUpload: True
ProcEnviron:
TERM=unknown
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/20/2009
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.04
dmi.board.name: JM70PU
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.
dmi.modalias: dmi:bvnPhoenixT
dmi.product.name: Aspire 7535
dmi.product.
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.8.
version.libdrm2: libdrm2 2.4.39-0ubuntu1
version.
version.
version.
version.
version.
version.
version.
version.
dp, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http:// cdimage. ubuntu. com/daily- live/current/ .
If it remains an issue, could you please run the following command in the development release from a Terminal (Applications- >Accessories- >Terminal) , as it will automatically gather and attach updated debug information to this report:
apport-collect -p linux <replace- with-bug- number>
If reproducible, could you also please test the latest upstream kernel available (not the daily folder) following https:/ /wiki.ubuntu. com/KernelMainl ineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags: fixed-upstream fixed-upstream- VERSION- NUMBER
kernel-
kernel-
where VERSION-NUMBER is the version number of the kernel you tested. For example: fixed-upstream- v3.13-rc6
kernel-
This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag: testing
needs-upstream-
If the mainline kernel does not fix this bug, please add the following tags: bug-exists- upstream bug-exists- upstream- VERSION- NUMBER
kernel-
kernel-
As well, please remove the tag: testing
needs-upstream-
Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.