Thinkpad Edge E335 not resuming from suspend

Bug #1079435 reported by ^rooker
32
This bug affects 6 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

When I suspend my E335 to RAM, the system powers down and the Thinkpad-i-LED goes to its suspend-mode-blinking.
Unfortunately, the notebook won't resume when being re-opened or power-button pushed.

I've tried using a kernel from the PPA (https://launchpad.net/~kernel-ppa/+archive/ppa), but same behavior.

I've also followed the "DebuggingKernelSuspend" steps (https://wiki.ubuntu.com/DebuggingKernelSuspend), but didn't receive any "hash matches" lines in the logs :(

Any tips greatly appreciated.
Thanks!

Revision history for this message
^rooker (rooker) wrote :

I wanted to note that the E335 has been certified to work with Ubuntu 11.10 (32bit), whereas I'm running Xubuntu 12.04 (64bit):
http://www.ubuntu.com/certification/hardware/201206-11417/

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1079435

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.7 kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.7-rc5-raring/

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
^rooker (rooker) wrote :

I'll do this as soon as I get my hands on that notebook again. It belongs to a friend.
Thank you for your answers!

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Frank Benkstein (frank-launchpad) wrote :

As already stated in question 214025 I have the same problem. I also tried with mainline kernel linux-image-3.9.0-999-generic_3.9.0-999.201303130435_amd64.deb with no visible difference.

Revision history for this message
^rooker (rooker) wrote :

Just wanted to note:

After a long time (=since I issued this bug), I finally got my hands on that machine again.
I've updated all LTS 12.04 packages to their current latest repo-versions.

Latest kernel available (and now installed) is: 3.2.0-56
Resume from suspend still does not work with that kernel version.

Revision history for this message
davepc (dave-p-clarke) wrote :

I confirm the bug is exactly as originally described on Ubuntu Gnome 13.10.

Jurian (4-ubuntu-2)
Changed in linux (Ubuntu):
status: Expired → Confirmed
Revision history for this message
Jurian (4-ubuntu-2) wrote :

I have this same bug in 15.04 Vivid

Laptop goes to standby but the screen never wakes up. The Thinkpad "i" LED switches back to fully on (instead of the standby-blinking) but the screen remains black, not even the backlight switches on.

Ctrl+Alt+F1/F7 doesn't help either.

Anything I can do to assist to get this fixed?

In case it is at all relevant, I'm running Gnome and using full disk encryption.

Revision history for this message
Jurian (4-ubuntu-2) wrote :

# cat /proc/acpi/wakeup

Device S-state Status Sysfs node
LID0 S4 *enabled platform:PNP0C0D:00
PB4 S4 *disabled pci:0000:00:04.0
PB5 S4 *disabled pci:0000:00:05.0
PB6 S4 *disabled
PB7 S4 *disabled pci:0000:00:07.0
XHC0 S3 *enabled pci:0000:00:10.0
OHC1 S4 *enabled pci:0000:00:12.0
EHC1 S4 *enabled pci:0000:00:12.2
OHC2 S4 *enabled pci:0000:00:13.0
EHC2 S4 *enabled pci:0000:00:13.2
OHC3 S4 *disabled
EHC3 S4 *disabled
OHC4 S4 *enabled pci:0000:00:14.5
SBAZ S4 *disabled pci:0000:00:14.2
GEC S4 *disabled
P2P S5 *disabled pci:0000:00:14.4
SPB0 S4 *disabled
SPB1 S4 *disabled
SPB2 S4 *disabled
SPB3 S4 *disabled

Also note that I also need "nomodeset" in the kernel boot options, otherwise I cannot see the prompt to enter my disk encryption password.

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