Brasero CD-burning error - CD unusable

Bug #1077737 reported by Martin Wildam
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
brasero (Ubuntu)
New
Undecided
Unassigned

Bug Description

The latest 2 or 3 attempts (being on different kernels) burning a data CD always ended up a burning error and the CD was unusable. I cannot provide any more helpful info and hope the logfiles that have been collected automatically using "ubuntu-bug brasero" show something helpful.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: brasero 3.4.1-0ubuntu1
ProcVersionSignature: Ubuntu 3.5.0-18.29-generic 3.5.7
Uname: Linux 3.5.0-18-generic x86_64
ApportVersion: 2.0.1-0ubuntu14
Architecture: amd64
Date: Sun Nov 11 23:04:14 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
SourcePackage: brasero
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Martin Wildam (mwildam) wrote :
Revision history for this message
Martin Wildam (mwildam) wrote :

I am using a Dell Latitude E-6530, currently on kernel 3.5.0-18-generic

Revision history for this message
Martin Wildam (mwildam) wrote :

Interestingly, it seems to happen with data-CDs but not with audio-CDs.

Revision history for this message
Thomas Schmitt (scdbackup) wrote :

Hi,

there was a brasero bug fixed in the course of
  https://bugs.launchpad.net/ubuntu/+source/brasero/+bug/780117
which began by a different problem but collected several
reports about unmountable CD and DVD.
It hit data burning on-the-fly but not burning of pre-produced
ISO images or of CD audio.
I understand that Ubuntu is fixing it in some of its past
releases, too.

But you report "ended up a burning error".
The fixed bug did not produce error messages at write time.
Error messages at write time might indicate a problem between
drive and medium. (E.g. "Write error" is normally not the
fault of the burn software.) Success and failure can alternate
in such a case and thus create false impressions about the
cause of the failures.

Can you tell the exact error message ?
Best would be to make a run with logging enabled. (Don't ask me
where in the GUI to enable logging. I always use my own CLI
programs xorriso and cdrskin.)

Have a nice day :)

Thomas

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