two-sided printing not working on my pc, no problem on another one.

Bug #1076347 reported by Fujisan (富士山)
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I am trying to print a pdf file, 2 pages per sheet (two-sided printing).

After opening the Print dialog, I go in tab "Page Setup", then select "Long Edge (standard)" for option "Two-sided" but I always get 1 page printed per sheet. Same problem with ps and dvi files.

On another pc, I do the same but this time I get 2 pages per sheet (which I want).

Also, my home directory is located on a server and exported to those 2 pcs (nfs mounted). So that printing problem is not related to some config file in my home directory.
And I use only one printer (cups driven).

Regards,
F.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: evince 3.6.0-0ubuntu2
ProcVersionSignature: Ubuntu 3.5.0-18.29-generic 3.5.7
Uname: Linux 3.5.0-18-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
Date: Thu Nov 8 13:12:54 2012
InstallationDate: Installed on 2012-10-23 (15 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120822.4)
MarkForUpload: True
SourcePackage: evince
UpgradeStatus: Upgraded to quantal on 2012-10-24 (15 days ago)

Revision history for this message
Fujisan (富士山) (fujisan) wrote :
Revision history for this message
Fujisan (富士山) (fujisan) wrote :
affects: evince (Ubuntu) → cups (Ubuntu)
Revision history for this message
Fujisan (富士山) (fujisan) wrote :

This two-sided printing problem is not cups related since I have no problem printing 2 pages / sheet on one of my pc.

Revision history for this message
Fujisan (富士山) (fujisan) wrote :

More info:

I still cannot print 2 pages / sheet with evince so I installed epdfview-0.1.8-3ubuntu1 and 2-sided printing is working with epdfview.

There is definitely a problem with evince, not cups!

tags: removed: apparmor
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Fujisan,
Thank you for submitting this bug and reporting a problem with cups/evince and printing two-sided. You made this bug report some time ago and Ubuntu and cups have been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 1076347
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and cups better.
G

Changed in cups (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for cups (Ubuntu) because there has been no activity for 60 days.]

Changed in cups (Ubuntu):
status: Incomplete → Expired
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