sbackup error "need more that 1 value to unpack"

Bug #1074393 reported by Terry Buckley
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
sbackup
Expired
Undecided
Unassigned

Bug Description

Current ubuntu 12.04 and it is up to date with all updates.

Just happened between yesterday and today.

So need a definition of the python sbackup needs to be happy.
and the way to tell what version of python is on the machine.

Thanks,
Terry

Revision history for this message
Jean-Peer Lorenz (peer.loz) wrote :

Thank you for using sbackup and for taking the time reporting this bug.

In order to track down the cause of the problem some more information are required. Please answer the following questions:

* Is the bug reproducible; does it happen every time?
* do you run sbackup as superuser (root) or as regular user?
* Do backups work in general for you?
* Do manual backups (started from Configuration GUI) work as expected?
* How do you invoke the backup process?

A log containing the detailed error message or a screenshot of the error message would be very helpful. Can you provide it?

Thank you so much for your help.

Changed in sbackup:
status: New → Incomplete
Revision history for this message
Terry Buckley (tbuckley) wrote :

It died between Nov2 and nov 8, it appears to be working again. I do the daily updates to Ubuntu 12.04
It was reproducible for a short time.
I run it as superuser.
It worked for over a year and died for a week or so.
Manual backup fail just like the scheduled backups, they are scheduled to happen on a daily basis.

attached file contain what is up.

Thanks,
Terry

Log file that broke.

SBackup 'Default Profile' Logger
==============
2012-11-02 07:56:20,976 - INFO: Log output for [Default Profile] is directed to file '/var/log/sbackup/sbackup.2012-11-02_07.56.20.976499.log'.
2012-11-02 07:56:20,977 - INFO: Profile settings are being read from file '/etc/sbackup.conf'.
2012-11-02 07:56:21,002 - INFO: Preparation of backup process
2012-11-02 07:56:21,003 - INFO: Initializing GIO File Access Manager.
2012-11-02 07:56:21,023 - INFO: Backup destination: /mnt/buffet/share/tbuckley/deskBackup
2012-11-02 07:56:21,027 - INFO: Perform tests at specified location
2012-11-02 07:56:21,113 - INFO: Checking for snapshots stored in old formats
2012-11-02 07:56:21,212 - INFO: Last full backup is 1 days old < 7 -> make inc backup
2012-11-02 07:56:21,215 - INFO: Snapshot '2012-11-02_07.56.21.213281.w.inc' is being made.
2012-11-02 07:56:21,215 - INFO: Setting Base to '2012-11-01_07.54.35.897573..ful'.
2012-11-02 07:56:21,215 - INFO: Setting packages File.
2012-11-02 07:56:21,279 - INFO: Setting Excludes File.
2012-11-02 07:56:21,280 - INFO: Setting compression format to `none`
2012-11-02 07:56:21,280 - INFO: Option 'Follow symbolic links' is disabled.
2012-11-02 07:56:21,280 - INFO: Inspect file system and collect file infos
2012-11-02 07:56:30,947 - ERROR: An error occurred during the backup: need more than 1 value to unpack

Revision history for this message
Jean-Peer Lorenz (peer.loz) wrote :

Hello Terry,

so it is working again? If so I am going to close this bug report. Please let me know.

Thank you very much.

Revision history for this message
Terry Buckley (tbuckley) wrote : Re: [Bug 1074393] Re: sbackup error "need more that 1 value to unpack"

It is working, it only died for a week and a half and came back after some system update.

Thanks,
Terry

On Thu, 2012-12-13 at 21:55 +0000, Jean-Peer Lorenz wrote:

Hello Terry,

so it is working again? If so I am going to close this bug report.
Please let me know.

Thank you very much.

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Revision history for this message
Jean-Peer Lorenz (peer.loz) wrote :

Closing this bug since it no longer appears. Feel free to re-open it if the issue is still valid. Thanks.

Changed in sbackup:
status: Incomplete → Invalid
Revision history for this message
Terry Buckley (tbuckley) wrote :

I started again on Monday. So what is it dependent on that gets changed?
Terry

Revision history for this message
Jean-Peer Lorenz (peer.loz) wrote :

Hi Terry,

please set your log level to 'Debug' and post such debug log if the error encounters again. Currently, I've no idea were the error comes from. Thanks.

Changed in sbackup:
status: Invalid → Incomplete
Revision history for this message
Terry Buckley (tbuckley) wrote :

explain "set your log level to debug"

I run sbackup from the menu and depend on it for my daily backups.

Terry

Revision history for this message
Terry Buckley (tbuckley) wrote :

after a couple of daily updates it is working again.
Terrh

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for sbackup because there has been no activity for 60 days.]

Changed in sbackup:
status: Incomplete → Expired
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