Ubuntu
xserver-xorg-video-intel package

On boot, Xorg freeze if external monitor connected (via HDMI)

Bug #1074338 reported by Koopee on 2012-11-02

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	xserver-xorg-video-intel (Ubuntu)	Fix Released	Undecided	Unassigned

Bug Description

Start the computer with external display donnected (HDMI)
I'm able to log in to Unity, but it freezes. mouse moves around but does not interact with anything.

I'm able to log in into another console.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: xorg 1:7.6+12ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30
Uname: Linux 3.2.0-32-generic x86_64
ApportVersion: 2.0.1-0ubuntu14
Architecture: amd64
CheckboxSubmission: 0d5c27421b37576825ce8be42984af2d
CheckboxSystem: 4c773cd91921f9618cc2f1893bc1a87a
CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
Date: Fri Nov 2 14:03:10 2012
DistUpgraded: Fresh install
DistroCodename: precise
DistroVariant: ubuntu
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes,
GpuHangFrequency: Several times a week
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Within the last week or two
GraphicsCard:
Intel Corporation Ivy Bridge Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:1507]
Subsystem: ASUSTeK Computer Inc. Device [1043:1507]
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
MachineType: ASUSTeK COMPUTER INC. UX32VD
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-32-generic root=UUID=22f60aee-a822-4fdc-85f3-e76a648137bd ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/17/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX32VD.212
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX32VD
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX32VD.212:bd09/17/2012:svnASUSTeKCOMPUTERINC.:pnUX32VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX32VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX32VD
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.7.8-0ubuntu1.4
version.ia32-libs: ia32-libs 20090808ubuntu36
version.libdrm2: libdrm2 2.4.32-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.4-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.4-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10.8
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1.2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build2

Tags:

Revision history for this message

Koopee (koopee1234) wrote on 2012-11-02:

BootDmesg.txt Edit (88.4 KiB, text/plain; charset="utf-8")
BootLog.gz Edit (805 bytes, application/x-gzip)
CurrentDmesg.txt Edit (3.2 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (5.1 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (12.8 KiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (36.8 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (3.1 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (10.3 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (639 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (3.7 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (277 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.1 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.0 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (153.9 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (319.3 KiB, text/plain; charset="utf-8")
XorgLog.txt Edit (40.0 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (40.8 KiB, text/plain; charset="utf-8")

summary:

- Xorg freeze
+ Xorg freeze when external monitor connected via HDMI during boot

Koopee (koopee1234) on 2012-11-06

summary:

- Xorg freeze when external monitor connected via HDMI during boot
+ On boot, Xorg freeze if external monitor connected (via HDMI)

Revision history for this message

Koopee (koopee1234) wrote on 2012-11-15:

No freeze with kernel: Linux 3.6.0-030600rc7-generic #201209232235 SMP

However, I can not show anything on laptop display. it stays blank, if the HDMI cable was connected during boot.

bugbot (bugbot) on 2012-11-15

affects:

xorg (Ubuntu) → xserver-xorg-video-intel (Ubuntu)

bugbot (bugbot) on 2012-11-15

tags:

added: dual-head

Koopee (koopee1234) on 2012-12-14

Changed in xserver-xorg-video-intel (Ubuntu):
status:	New → Fix Released

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Ubuntuxserver-xorg-video-intel package