[HP ProBook 4520s] No Sound, mute on

[Bojan]

Audio volume crush, sound card blocked

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: xorg 1:7.7+1ubuntu4
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
Date: Sat Oct 27 12:45:12 2012
DistUpgraded: Fresh install
DistroCodename: quantal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Advanced Micro Devices [AMD] nee ATI Robson CE [AMD Radeon HD 6300 Series] [1002:68e4] (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:1411]
MachineType: Hewlett-Packard HP ProBook 4520s
MarkForUpload: True
ProcEnviron:
 TERM=unknown
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=01CDB40886C5CB20 loop=/hostname/disks/root.disk ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/18/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68AZZ Ver. F.0F
dmi.board.name: 1411
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 57.34
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68AZZVer.F.0F:bd02/18/2011:svnHewlett-Packard:pnHPProBook4520s:pvr:rvnHewlett-Packard:rn1411:rvrKBCVersion57.34:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 4520s
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.8.4+bzr3407-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.39-0ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.0-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.0-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.13.0-0ubuntu6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.99.99~git20120913.8637f772-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.20.9-0ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.2-0ubuntu3

[Seth Arnold (seth-arnold)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

[Brad Figg (brad-figg)]

This change was made by a bot.

[penalvch (penalvch)]

Bojan, as per http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=4145326&prodTypeId=321957&prodSeriesId=4145198&swLang=13&taskId=135&swEnvOID=4059#120 an update is available for your BIOS (F.21). If you update to this, does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]