Empathy don't connect when I'm a LDAP user

[Icaro Clever]

- Problem:

When I'm using the system autenticated by a LDAP user, if I configure the "Online Accounts", the Empathy don't reconize that I've already configured the messenger accounts. If I do the same procedure authenticated by a common system account, the empathy immediatly reconize when I save the messenger account in the "Online Accounts".

- How can you reproduce?

* Configure the ubuntu to use the autentication with OpenLDAP.
* Connect with a LDAP user.
* Open Empathy;
* Configure a "Online Account"
* Verify Empathy don't reconize the new account.

OS. Release: Ubuntu 12.10
All packages updated.
Empathy version 3.6.0.3

[Bilal Shahid (s9iper1)]

thanks for the bug report
what is LDAP stands for ?

[Icaro Clever (icaroclever)]

I didn't undestand your question. Do you wanna know what is the LDAP acronym meaning?

Well, I'm passing the packages and versions of LDAP because I forgot informing this to you in the last post. Maybe this answer your question.

ldap-auth-client = 0.5.3
ldap-auth-config = 0.5.3
libpam-ldap= 184-8.5ubuntu3
libnss-ldap = 264-2.2ubuntu4

I've used the tutorial https://help.ubuntu.com/community/LDAPClientAuthentication .

[Bilal Shahid (s9iper1)]

thanks
please get the empathy debugger log file with the bug report and attach it here.?

[Icaro Clever (icaroclever)]

[ Information showed when I have started the Empathy application by Terminal ]

(gnome-control-center:10489): gnome-control-center-unity-WARNING **: testing load
(gnome-control-center:10492): gnome-control-center-unity-WARNING **: testing load
(gnome-control-center:10492): GLib-GObject-WARNING **: specified class size for type `CcCredentialsPanel' is smaller than the parent type's `CcPanel' class size
credentials-cc-panel-Message: cc-credentials-account-applications-model.vala:153: No valid plugin found for application 'shotwell' with account '2'

[ Information showed by empathy-debugger ]

Log file attached.

[Bilal Shahid (s9iper1)]

i am sending your bug to the upstream please subscribe to that bug.

[Icaro Clever (icaroclever)]

I answered the developer in "gnome-bugs #689349"