Ubuntu
linux package

168c:0032 Atheros AR9485 WiFi doesn’t work in Linux

Bug #1070800 reported by sawrub on 2012-10-24

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Expired	Medium	Unassigned

Bug Description

Description: Ubuntu 12.10
Release: 12.10

The wifi works for some time and then all of sudden it just disconnect. Trying to reconnect locks down the whole machine and there is no user interaction possible, both the keyboard and mouse gets zam.

The syslogs do give some good information, hence attaching them.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-17-generic 3.5.0-17.28
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.6.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: diksha 2040 F.... xfce4-volumed
diksha 2046 F.... pulseaudio
/dev/snd/controlC0: diksha 2040 F.... xfce4-volumed
diksha 2046 F.... pulseaudio
Date: Wed Oct 24 16:57:39 2012
HibernationDevice: RESUME=UUID=bedf2193-bb46-4fc3-b915-5e59ae7d5159
InstallationMedia: Xubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
MachineType: Hewlett-Packard HP Pavilion dm1 Notebook PC
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-17-generic root=UUID=2b1dac70-417c-4bd2-9708-14c68c0f14da ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.5.0-17-generic N/A
linux-backports-modules-3.5.0-17-generic N/A
linux-firmware 1.95
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/04/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.01
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3387
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 36.0A
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.01:bd08/04/2011:svnHewlett-Packard:pnHPPaviliondm1NotebookPC:pvr0698100000204600000310100:rvnHewlett-Packard:rn3387:rvr36.0A:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion dm1 Notebook PC
dmi.product.version: 0698100000204600000310100
dmi.sys.vendor: Hewlett-Packard

Tags:

Revision history for this message

sawrub (luckysharma11) wrote on 2012-10-24:

syslogs of the duration Edit (138.6 KiB, text/plain)
AlsaInfo.txt Edit (23.6 KiB, text/plain; charset="utf-8")
BootDmesg.txt Edit (58.1 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (257 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (130.7 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.9 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (250 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (14.1 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (554 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.8 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (106 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.6 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.1 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (23.0 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (236 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (128.4 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (279.0 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (967.6 KiB, text/plain; charset="utf-8")

Brad Figg (brad-figg) on 2012-10-24

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

penalvch (penalvch) wrote on 2012-10-24:

sawrub, thank you for reporting this and helping make Ubuntu better. Could you please provide the information following https://wiki.ubuntu.com/Kernel/LinuxWireless#Bug_Report_Minimum_Requirement_Information ?

Changed in linux (Ubuntu):
importance:	Undecided → Medium
status:	Confirmed → Incomplete
tags:	added: kernel-wifi needs-upstream-testing

penalvch (penalvch) on 2012-10-24

summary:

- Atheros AR9485 WiFi doesn’t work in Linux
+ 168c:0032 Atheros AR9485 WiFi doesn’t work in Linux

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-12-24:

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

Revision history for this message

stefano.fraccaro (sf-1) wrote on 2014-06-06:

I use LinuxMint 17 Mate (Ubuntu derivate) and I have the same problem.
Kernel 3.13.0 on 64 bit system

Revision history for this message

penalvch (penalvch) wrote on 2014-06-07:

druido77, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu (not Linux Mint) by executing the following in a terminal while booted into the default Ubuntu kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette